Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
Diversity and inclusion initiatives

Job Description

The Ritz-Carlton Atlanta, located at 181 Peachtree St NE in vibrant Atlanta, Georgia, is part of Marriott International's renowned collection of luxury hotels. Known globally for its exceptional service and commitment to creating memorable guest experiences, The Ritz-Carlton brand sets the gold standard in the hospitality industry. With over 100 award-winning hotels worldwide, The Ritz-Carlton Atlanta maintains this legacy by providing impeccable service, elegant accommodations, and an inviting atmosphere for both business and leisure travelers. The hotel is situated in the heart of Atlanta, offering easy access to the city's key attractions and business districts, making it a favored destination for guests seeking luxury, comfort, and personalized service.

The role of Bartender at The Ritz-Carlton Atlanta is a full-time, non-management position within the Food and Beverage category. This role demands not only the technical skills of crafting quality cocktails and beverages but also the ability to create a unique and memorable experience for every guest. The Bartender acts as the bar's ambassador, taking personal responsibility for the direct guest experience beyond just drink preparation. This means understanding evolving guest preferences, staying abreast of new market trends, and ensuring the bar's aesthetic and functionality meet the highest standards of excellence.

At The Ritz-Carlton, a Bartender is more than a person who mixes drinks; they are the host within the bar environment, a role that calls for passion, attention to detail, and pride in the quality of service provided. The Bartender is expected to establish positive relationships among hotel colleagues and the wider community, embodying the values and culture that make The Ritz-Carlton a leader in luxury hospitality. Attention to detail extends to handling monetary transactions accurately, providing informative and helpful service to guests, and maintaining a professional appearance and communication level at all times.

Employees, including Bartenders, must adhere to company policies regarding safety, confidentiality, and asset protection while promoting a positive work environment. The physical demands of this role include standing, walking, and performing various manual tasks such as lifting, carrying, pushing, and placing objects weighing up to 25 pounds without assistance. The role requires flexibility and willingness to undertake reasonable additional duties as needed to contribute to the overall success of the guest stay and the hotel business.

The Ritz-Carlton Atlanta offers a dynamic and supportive work environment where diversity is celebrated, and every employee is valued. The company is committed to equal opportunity employment and embraces a culture where different backgrounds, talents, and experiences contribute to collective success. The Bartender position at The Ritz-Carlton Atlanta offers not just a job but a career path within one of the world’s leading luxury hospitality brands. Joining this team means working alongside dedicated professionals who strive daily to create unforgettable guest experiences and elevate the standard of luxury service.

Candidates will benefit from participation in The Ritz-Carlton's famous "Gold Standards," including the employee promise, credo, and service values that guide daily interactions and professional growth. This is an opportunity to be part of a global community, enhance personal and professional skills, and contribute meaningfully to the company’s mission and legacy. The position offers a rewarding environment where employees are empowered to be creative, compassionate, and kind, ensuring every guest leaves with a lasting positive impression.

Job Requirements

  • High school diploma or equivalent
  • Minimum one year of related work experience
  • Ability to stand and walk during shifts
  • Willingness to perform physical tasks including lifting objects up to 25 pounds unassisted
  • Adherence to company policies and confidentiality standards
  • No supervisory experience required
  • No license or certification required

Job Qualifications

  • High school diploma or GED
  • At least one year of related work experience
  • Strong customer service and communication skills
  • Ability to work standing and walking for extended periods
  • Familiarity with beverage preparation and bar operations
  • A passion for creating memorable guest experiences
  • Ability to work in a team-oriented environment

Job Duties

  • Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and guest preferences
  • Create a welcoming and memorable experience for each guest at the bar
  • Maintain the bar area’s cleanliness, organization, and compliance with health and safety regulations
  • Handle monetary transactions accurately and responsibly
  • Stay informed about market trends and new beverage techniques
  • Build positive relationships with colleagues and guests to enhance service quality
  • Adhere to company policies and standards including uniform and appearance guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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