Bartender

Lansing, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible scheduling

training programs

Job Description

Buffalo Wild Wings is a leading restaurant and sports bar chain known for its vibrant atmosphere, diverse menu offerings, and strong commitment to guest satisfaction. Established with a focus on delivering an energetic and fun experience, its outlets provide a unique blend of dining and entertainment, making it a popular destination for friends and families looking to enjoy great food, drinks, and sports events. Buffalo Wild Wings focuses on quality service, creating a lively environment where guests can gather to enjoy appetizers, wings, beverages, and more while watching major sporting events on large screens. The company thrives on teamwork, excellence, and fostering a sense of community among both its guests and employees.

The Bartender role at Buffalo Wild Wings is crucial in supporting the restaurant’s mission to inspire legendary experiences between friends. This position is responsible for mixing and serving beverages accurately while maintaining high standards of customer service and alcohol compliance. Bartenders here play a key role in engaging guests with a friendly demeanor, up-selling drinks, and ensuring a memorable visit. They are also tasked with the set-up, cleanliness, and operational management of the bar area, working closely with other team members to maintain smooth service flow. Employment is typically full-time or part-time within a fast-paced restaurant environment, where the successful candidate should be ready to stand and exert mobility for extended periods.

Beyond serving drinks, the Bartender monitors guest behavior to uphold safety and compliance with alcohol laws, handles cash and payment transactions correctly, and contributes to overall team success by assisting colleagues when needed. Having knowledge of drink recipes, spirits, beers, and wines, along with having an alcohol dispensing certification, is a must. This role also demands physical stamina given the constant movement, lifting, carrying, and standing involved throughout the shift. Candidates with at least one year of bartending experience in the restaurant industry will find themselves well-suited for the dynamic and rewarding environment at Buffalo Wild Wings. The company values communicative, energetic, and adaptable individuals who prioritize guest experience and teamwork while upholding operational standards and responsible alcohol service.

Job Requirements

High school diploma or equivalent
Minimum of 1 year bartending experience in the restaurant industry
Alcohol dispensing certification
Ability to stand and exert fast-paced mobility for periods up to 4 hours
Excellent communication skills
Ability to work in a team environment
Must be 40 years or older to serve alcoholic beverages legally
Physical stamina to lift up to 25 pounds and perform physical tasks like carrying, pushing, pulling, stooping, bending, reaching, handling, twisting, talking, hearing, and computer usage as required
Must adhere to PCI credit card compliance and responsible alcohol service guidelines

Job Qualifications

Guest service mentality
Strong verbal communication and listening skills
Self starter who is energetic and flexible
Maintains a calm, tactful demeanor when dealing with difficult situations
Prioritizes responsibilities and achieves results through multi tasking
Forms strong working relationships within team
Identifies additional tasks to be completed and willingly assists others
Follows direction with focused attention
Basic knowledge of beer, wine and spirits and standard drink recipes
Must possess alcohol dispensing certification
Minimum of 1 year of in a bartender position within the restaurant business

Job Duties

Inspire legendary experiences between friends by creating an atmosphere of happiness and a sense of community
Use up-selling techniques with every guest to enhance experience
Build positive, professional relationships with guests
Bring unruly guest behavior to the attention of the manager
Promote excellence, cooperation and teamwork within the company
Support and assist team members
Set-up, maintain and operate the bar
Adhere to standardized recipes and department rules and procedures
Prepare garnishes to ensure freshness and quality
Take drink and food orders and accurately input into register system
Ensure the correct drinks and food ordered are delivered to the table or guest
Collect payment and make correct change
Follow opening, closing and cleaning checklists on a daily basis
Maintain displays of liquor and glasses on a daily basis
Check guest identification to ensure they meet minimum 40 year age requirements for consumption of alcoholic beverages
Follow guidelines of responsible alcohol service
Ensure PCI credit card compliance
Unload trucks, pallets, and cases of food and beverage and put in assigned locations
Other duties as assigned