Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, sports-focused entertainment, and a wide selection of wings and beers. Founded in 1982, the company has grown into a popular destination for friends and families seeking a fun, social dining experience centered on great food, quality beverages, and memorable moments. With a commitment to delivering legendary experiences, Buffalo Wild Wings emphasizes excellent customer service, team collaboration, and an energetic environment that makes every visit special.
The role of the Bartender at Buffalo Wild Wings is a pivotal one, directly contributing to the restaurant's overall guest experience and operational success. As a Bartender, you are responsible for mixing and serving beverages both at the bar and within the restaurant, ensuring each guest receives excellent service and a welcoming atmosphere. Your role is not just about preparing drinks; it encompasses creating positive social experiences, supporting team members, and upholding the highest standards of service and alcohol compliance. This position is vital for revenue growth and plays a key part in maintaining Buffalo Wild Wings' reputation as a go-to sports bar and casual dining spot.
In this role, you will inspire legendary experiences between friends by fostering a sense of happiness and community among guests. You will use upselling techniques to enhance customer satisfaction and build strong professional relationships with patrons. Handling unruly guest behavior responsibly and efficiently is also a critical part of your duties to maintain a safe and enjoyable environment. Internally, you will promote teamwork, support fellow staff, and uphold operational efficiency by setting up and running the bar, adhering to standardized recipes, and maintaining cleanliness and organization. You will also be responsible for preparing garnishes, taking accurate orders, ensuring timely delivery of drinks and food, and managing payments accurately.
The position requires adherence to strict alcohol service guidelines, including verifying guest identification to meet minimum age requirements, following responsible alcohol serving practices, and ensuring compliance with PCI credit card standards. Regular physical activity involving standing, lifting up to 25 pounds, bending, and other movements is expected, reflecting the dynamic and fast-paced nature of the job. A successful Bartender at Buffalo Wild Wings needs to be an energetic self-starter with excellent communication skills, the ability to multitask, and a calm demeanor in challenging situations.
An essential qualification for this role is having basic knowledge of beer, wine, and spirits, including understanding standard drink recipes and possessing alcohol dispensing certification. Minimum one year of bartending experience in a restaurant setting is required to ensure candidates are well-prepared for the demands of the position. Overall, being a Bartender at Buffalo Wild Wings offers an exciting opportunity to thrive in a lively environment where your service skills can shine and your efforts directly impact guest enjoyment and business success.
The role of the Bartender at Buffalo Wild Wings is a pivotal one, directly contributing to the restaurant's overall guest experience and operational success. As a Bartender, you are responsible for mixing and serving beverages both at the bar and within the restaurant, ensuring each guest receives excellent service and a welcoming atmosphere. Your role is not just about preparing drinks; it encompasses creating positive social experiences, supporting team members, and upholding the highest standards of service and alcohol compliance. This position is vital for revenue growth and plays a key part in maintaining Buffalo Wild Wings' reputation as a go-to sports bar and casual dining spot.
In this role, you will inspire legendary experiences between friends by fostering a sense of happiness and community among guests. You will use upselling techniques to enhance customer satisfaction and build strong professional relationships with patrons. Handling unruly guest behavior responsibly and efficiently is also a critical part of your duties to maintain a safe and enjoyable environment. Internally, you will promote teamwork, support fellow staff, and uphold operational efficiency by setting up and running the bar, adhering to standardized recipes, and maintaining cleanliness and organization. You will also be responsible for preparing garnishes, taking accurate orders, ensuring timely delivery of drinks and food, and managing payments accurately.
The position requires adherence to strict alcohol service guidelines, including verifying guest identification to meet minimum age requirements, following responsible alcohol serving practices, and ensuring compliance with PCI credit card standards. Regular physical activity involving standing, lifting up to 25 pounds, bending, and other movements is expected, reflecting the dynamic and fast-paced nature of the job. A successful Bartender at Buffalo Wild Wings needs to be an energetic self-starter with excellent communication skills, the ability to multitask, and a calm demeanor in challenging situations.
An essential qualification for this role is having basic knowledge of beer, wine, and spirits, including understanding standard drink recipes and possessing alcohol dispensing certification. Minimum one year of bartending experience in a restaurant setting is required to ensure candidates are well-prepared for the demands of the position. Overall, being a Bartender at Buffalo Wild Wings offers an exciting opportunity to thrive in a lively environment where your service skills can shine and your efforts directly impact guest enjoyment and business success.
Job Requirements
- Alcohol dispensing certification
- minimum 1 year experience as a bartender in the restaurant industry
- ability to stand and exert fast-paced mobility for periods up to 4 hours
- basic knowledge of beer, wine, and spirits
- strong verbal communication skills
- ability to multitask and prioritize responsibilities
- capability to handle difficult situations with a calm demeanor
- teamwork and cooperative attitude
Job Qualifications
- Guest service mentality
- strong verbal communication and listening skills
- self starter who is energetic and flexible
- maintains a calm, tactful demeanor when dealing with difficult situations
- prioritizes responsibilities and achieves results through multi tasking
- forms strong working relationships within team
- identifies additional tasks to be completed and willingly assists others
- follows direction with focused attention
- basic knowledge of beer, wine and spirits and standard drink recipes required
- must possess alcohol dispensing certification
- minimum of 1 year of in a bartender position within the restaurant business required
- must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length
Job Duties
- Inspire legendary experiences between friends for our guests by creating an atmosphere of happiness and a sense of community
- Uses up-selling techniques with every guest to enhance experience
- Builds positive, professional relationships with guests
- Brings unruly guest behavior to the attention of the manager
- Promotes excellence, cooperation and teamwork within the company
- Supports and assists team members
- Sets-up, maintains and operates the bar
- Adheres to standardized recipes and department rules and procedures
- Prepares garnishes to ensure freshness and quality
- Takes drink and food orders and accurately inputs into register system
- Ensures the correct drinks and food ordered are delivered to the table/guest
- Collects payment and makes correct change
- Follows opening, closing and cleaning checklists on a daily basis
- Maintains displays of liquor and glasses on a daily basis
- Checks Guest identification to ensure they meet minimum 40 year age requirements for consumption of alcoholic beverages
- Follows guidelines of responsible alcohol service
- Ensures PCI credit card compliance
- Unloads trucks, pallets, and cases of food and beverage and puts in assigned locations
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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