Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
24/7 access to TELUS Health
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational and professional development
Referral Bonus Program

Job Description

HHM Hotels is a distinguished hospitality company known for delivering exceptional guest experiences through its dedicated and highly skilled team. As a leader in the hotel industry, HHM Hotels prides itself on fostering a vibrant work environment that values growth, professionalism, and sustainability. The company’s commitment to providing superior service is mirrored in its comprehensive benefits package, employee development programs, and a culture that emphasizes respect and enthusiasm for hospitality.

This position focuses on serving beverages and/or food with utmost friendliness, courtesy, and efficiency to achieve a high level of guest satisfaction. Working as part of the HHM Hotels team, the role involves maintaining quality standards and hospitality ethics aligned with the company’s core values which include People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. The work environment is dynamic; it requires adaptability to changing schedules including holidays, weekends, and various shifts.

The Beverage Server/Bartender's responsibilities extend beyond simple order taking and serving; it involves maintaining a clean and organized bar area, ensuring the proper garnishing of drinks by preparing fresh fruits, verifying legal requirements for alcohol consumption by checking customer identification, and upholding safety by responsibly managing intoxicated guests. This role demands attention to detail in beverage inventory and compliance with sustainability practices under HHM’s EarthView program.

The career path within HHM Hotels includes progression opportunities from Beverage Manager or Restaurant Supervisor to Restaurant Manager, and eventually to Food & Beverage Manager. This clearly outlines how employees can grow and assume greater responsibilities within the company. Furthermore, this role requires active participation in side work completion prior to shift end, assisting with inventory management, and engaging in teamwork to foster a safe and welcoming environment for all guests.

Candidates should have prior bartending or mixology experience or training, with a preference for a high school diploma and relevant certifications such as TIPS and Food Sanitation, which is required shortly after employment. HHM Hotels emphasizes safe work habits by adhering to OSHA standards and using protective equipment, ensuring a workplace where employee wellbeing is prioritized.

In addition to competitive wages for both full-time and part-time roles, employees enjoy extensive benefits including medical, dental, and vision insurance, paid time off, a 401k company match, daily pay options, and basic life insurance coverage. The company also offers 24/7 access to TELUS Health for confidential work-life support, travel discounts, commuter benefits, wellness programs, educational opportunities, and a referral bonus program.

Overall, working at HHM Hotels as a Beverage Server/Bartender means joining a forward-thinking hospitality company that values quality, excellence, and employee development, all while fostering an atmosphere where employees feel empowered to deliver memorable guest service experiences consistently.

Job Requirements

  • High school diploma preferred
  • Previous bartending/mixologist experience required or equivalent training
  • Food Sanitation certificate required within 90 days of employment
  • TIPS certification a plus

Job Qualifications

  • High school diploma preferred
  • TIPS certified a plus
  • Previous bartending/mixologist experience required or equivalent training
  • Food Sanitation certificate a plus, required within 90 days of employment

Job Duties

  • Maintain clean and organize bar areas
  • Slice and pit fruit for garnishing drinks
  • Check identification of customers to verify age requirements for purchase of alcohol
  • Prepare and serve drink and/or food orders
  • If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas
  • Issue guest check and complete payment process
  • Follow standards for identifying and managing intoxicated guests
  • Complete beverage requisitions to maintain par levels as needed
  • Complete required side work prior to shift end
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Assist with taking beverage inventory
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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