Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

meal discounts
Employee Life Assistance Program
scholarships
preventative healthcare plan
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
whole life insurance
preferred legal plan
patient planning and advocacy services
flexible scheduling
Career growth opportunities

Job Description

Smokey Bones is a prominent full-service restaurant chain known for delivering authentic barbecue, award-winning ribs, and an inviting atmosphere to guests across 63 locations in 16 states. With a firm commitment to quality and customer satisfaction, Smokey Bones has built a reputation for delicious slow-smoked and fire-grilled meats that cater to a wide range of palates. Guests can enjoy lunch or dinner in a lively setting that features a full bar with a diverse selection of bourbons, whiskeys, domestic and imported beers, local craft brews, and signature handcrafted cocktails. Beyond its exceptional food and beverage offerings, Smokey Bones places a strong emphasis on creating a welcoming environment for both guests and employees, fostering a culture that celebrates individuality and team spirit.

The role at Smokey Bones is designed to attract motivated individuals who are seeking a vibrant and supportive workplace where they can thrive. This position involves working in a dynamic restaurant environment where teamwork, high energy, and excellent communication are key. Employees are valued members of the Smokey Bones family, with access to flexible scheduling to accommodate diverse needs, ensuring a balanced work-life experience. The restaurant not only offers competitive hourly pay but also the opportunity to earn cash tips daily, making it an attractive option for those looking to supplement their income.

In addition to financial compensation, Smokey Bones provides an array of employee benefits from day one. These include meal discounts, access to a comprehensive benefits hub offering discounts on thousands of products and services, and wellness programs like an Employee Life Assistance Program, which includes confidential counseling services. The company also supports educational advancement through scholarships available to employees and their immediate family members at Bellevue University. Smokey Bones prioritizes health and wellness by offering preventative healthcare plans, dental and vision coverage, accident and critical illness insurance, and other benefits such as whole life insurance and legal plan services.

Working as a team member at Smokey Bones means contributing to an exceptional guest experience by performing various tasks to maintain the high standards of the restaurant. From rolling and cleaning silverware to assisting guests throughout their dining experience, and adhering to health and safety regulations, this role requires attention to detail and a strong sense of responsibility. Employees have the chance to engage directly with guests, help resolve issues effectively, and work collaboratively with colleagues to ensure a smooth operation.

Smokey Bones is proud of its status as a Certified Great Place to Work for two consecutive years, driven by a commitment to employee satisfaction and inclusivity. The company actively promotes career growth and development opportunities within the organization, encouraging team members to reach their fullest potential. This position is ideal for individuals who want to be part of a successful and growing restaurant brand that values diversity, fun, and excellence in customer service.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Legal age in the state to serve alcohol
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Able to bend at the waist and lift items up to 50 lbs to waist level
  • Able to move items up to 50 lbs for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand and respond to employees’ and guests’ requests in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • Able to communicate in English (speak, read, and write)
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Legally able to serve and pour alcohol in your state

Job Duties

  • Roll clean silverware for service
  • Remove dirty utensils, plates, drinks from bar
  • Clean and reset bar after guests leave
  • Sweep bar area, take out trash, and fulfill any cleaning tasks necessary
  • Assist guests from beginning to end of dining experience
  • Escalate guest issues to management and resolve problems constructively
  • Communicate well with other teammates to ensure all guest needs are met
  • Legally serve and pour alcohol in the state
  • Read recipes and make drinks according to standards
  • Help with food running
  • Adhere to health and safety regulations in all kitchen and dining areas
  • Follow manager directions throughout a shift
  • Interact with guests and help with guest needs

Job Criteria

Experience

Entry Level (1-2 years)


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