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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $8.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

50% dining privilege
health benefits
fast-paced fun environment
Open-door communication
ability to advance career

Job Description

Miller's Ale House is a renowned full-service bar and restaurant known for its inviting atmosphere and exceptional service. This establishment offers a unique dining experience with a focus on delivering high-quality food and drinks, complemented by an extensive selection of specialty cocktails such as the popular Watermelon Margarita, a curated wine list, and over 75 varieties of local craft, seasonal, and domestic beers. Located across various locations, Miller's Ale House has built a reputation for creating a fun and fast-paced environment, making it a favorite gathering place for diverse clientele. The company prides itself on fostering a culture where every... Show More

Job Requirements

  • Arrives to work on time as scheduled in full uniform
  • Greets guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
  • Provides highest level of service by adhering to all Miller's Ale House service standards
  • Follows the steps of service as defined in the training materials
  • Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
  • Works directly with other team members to ensure all the guest's needs are fulfilled in a timely manner
  • Ensures bar and menu knowledge to address guests questions, including food allergy issues
  • Ensures proper food handling and sanitation of work areas
  • Interacts with guests to create "Ale House Raving Fans"
  • Maintains a neat and organized bar work areas
  • Notifies management immediately of any potential guest, team member, or operational issue, including long ticket times
  • Washes hands every 30 minutes throughout the shift
  • Ensures all food and alcohol is served responsibly and in accordance of company standards and state service requirements
  • Maintains clean and sanitized work areas
  • Works with team members to ensure that safety and sanitation protocol is being executed to company standard
  • Supports other front of house functions as needed
  • Positively communicates with other team members and management to keep one another informed
  • Possesses communication skills and the ability to work alone as well as with a team
  • Ability to multitask and work in a fast-paced environment
  • Ability to work with numbers and handle cash
  • Possesses basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
  • Must be a minimum of 18 years of age unless otherwise dictated by state law
  • Sets up team members for success at shift change by ensuring side work and stations are properly stocked
  • Remain standing for extended periods of time
  • Bending, reaching, squatting, lifting, and carrying up to 25 lbs., for short distances
  • Ability to work with varying noise levels
  • Frequent communication with managers, team members and guests
  • Must be able to exchange accurate information in these situations

Job Qualifications

  • High school diploma or equivalent
  • Previous bartending or serving experience preferred
  • Strong communication skills
  • Ability to work both independently and as part of a team
  • Knowledge of basic math and cash handling
  • Familiarity with point-of-sale software
  • Ability to provide excellent customer service
  • Must be at least 18 years of age or as dictated by state law
  • Ability to multitask and work in a fast-paced environment

Job Duties

  • Arrives to work on time as scheduled in full uniform
  • Greets guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
  • Provides highest level of service by adhering to all Miller's Ale House service standards
  • Follows the steps of service as defined in the training materials
  • Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
  • Works directly with other team members to ensure all the guest's needs are fulfilled in a timely manner
  • Ensures bar and menu knowledge to address guests questions, including food allergy issues
  • Ensures proper food handling and sanitation of work areas
  • Interacts with guests to create "Ale House Raving Fans"
  • Maintains a neat and organized bar work area to include bar tops and area around the outer bar
  • Notifies management immediately of any potential guest, team member, or operational issue, including long ticket times

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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