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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $8.50 - $16.00
Work Schedule
Standard Hours
Benefits
50% dining privilege
health benefits
fast-paced fun environment
Open-door communication
ability to advance career
Job Description
Miller's Ale House is a renowned full-service bar and restaurant known for its inviting atmosphere and exceptional service. This establishment offers a unique dining experience with a focus on delivering high-quality food and drinks, complemented by an extensive selection of specialty cocktails such as the popular Watermelon Margarita, a curated wine list, and over 75 varieties of local craft, seasonal, and domestic beers. Located across various locations, Miller's Ale House has built a reputation for creating a fun and fast-paced environment, making it a favorite gathering place for diverse clientele. The company prides itself on fostering a culture where every... Show More
Job Requirements
- Arrives to work on time as scheduled in full uniform
- Greets guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
- Provides highest level of service by adhering to all Miller's Ale House service standards
- Follows the steps of service as defined in the training materials
- Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- Works directly with other team members to ensure all the guest's needs are fulfilled in a timely manner
- Ensures bar and menu knowledge to address guests questions, including food allergy issues
- Ensures proper food handling and sanitation of work areas
- Interacts with guests to create "Ale House Raving Fans"
- Maintains a neat and organized bar work areas
- Notifies management immediately of any potential guest, team member, or operational issue, including long ticket times
- Washes hands every 30 minutes throughout the shift
- Ensures all food and alcohol is served responsibly and in accordance of company standards and state service requirements
- Maintains clean and sanitized work areas
- Works with team members to ensure that safety and sanitation protocol is being executed to company standard
- Supports other front of house functions as needed
- Positively communicates with other team members and management to keep one another informed
- Possesses communication skills and the ability to work alone as well as with a team
- Ability to multitask and work in a fast-paced environment
- Ability to work with numbers and handle cash
- Possesses basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
- Must be a minimum of 18 years of age unless otherwise dictated by state law
- Sets up team members for success at shift change by ensuring side work and stations are properly stocked
- Remain standing for extended periods of time
- Bending, reaching, squatting, lifting, and carrying up to 25 lbs., for short distances
- Ability to work with varying noise levels
- Frequent communication with managers, team members and guests
- Must be able to exchange accurate information in these situations
Job Qualifications
- High school diploma or equivalent
- Previous bartending or serving experience preferred
- Strong communication skills
- Ability to work both independently and as part of a team
- Knowledge of basic math and cash handling
- Familiarity with point-of-sale software
- Ability to provide excellent customer service
- Must be at least 18 years of age or as dictated by state law
- Ability to multitask and work in a fast-paced environment
Job Duties
- Arrives to work on time as scheduled in full uniform
- Greets guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
- Provides highest level of service by adhering to all Miller's Ale House service standards
- Follows the steps of service as defined in the training materials
- Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- Works directly with other team members to ensure all the guest's needs are fulfilled in a timely manner
- Ensures bar and menu knowledge to address guests questions, including food allergy issues
- Ensures proper food handling and sanitation of work areas
- Interacts with guests to create "Ale House Raving Fans"
- Maintains a neat and organized bar work area to include bar tops and area around the outer bar
- Notifies management immediately of any potential guest, team member, or operational issue, including long ticket times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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