Bartender

Chattanooga, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $8.50 - $16.00

Work Schedule

Standard Hours

Benefits

50% dining privilege

health benefits

fast-paced fun environment

Open-door communication

ability to advance career

Job Description

Miller's Ale House is a renowned full-service bar and restaurant known for its inviting atmosphere and exceptional service. This establishment offers a unique dining experience with a focus on delivering high-quality food and drinks, complemented by an extensive selection of specialty cocktails such as the popular Watermelon Margarita, a curated wine list, and over 75 varieties of local craft, seasonal, and domestic beers. Located across various locations, Miller's Ale House has built a reputation for creating a fun and fast-paced environment, making it a favorite gathering place for diverse clientele. The company prides itself on fostering a culture where every team member is encouraged to bring their authentic self to work, contributing to an atmosphere that is both welcoming and vibrant.

The role of Bartender at Miller's Ale House is a dynamic and engaging position that requires more than just serving drinks. It involves creating memorable experiences for guests by providing excellent service and maintaining the high standards of the Ale House brand. Bartenders are critical to the overall guest experience, ensuring that every visitor feels welcomed and valued. This position demands individuals who are punctual, possess a strong sense of integrity, and have a relentless drive for excellence while upholding company policies and procedures. Teamwork is essential, as Bartenders work closely with other team members to ensure efficient service and a seamless guest experience.

Bartenders at Miller’s Ale House are responsible for engaging guests in a warm and friendly manner, demonstrating deep knowledge of the menu including food allergy considerations, and adhering strictly to safety and sanitation standards. They play an integral role in maintaining an organized work environment and communicating effectively with both guests and team members. This role also offers opportunities for career advancement within a supportive organization committed to open-door communication and team member development. Employees benefit from various perks including a 50% dining privilege, health benefits, and the chance to work in a lively setting that balances professionalism with a fun culture. Miller’s Ale House emphasizes creating 'Ale House Raving Fans' through outstanding service, making this position ideal for individuals who thrive in a social, high-energy environment and are eager to grow their hospitality career.

Job Requirements

Arrives to work on time as scheduled in full uniform
Greets guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
Provides highest level of service by adhering to all Miller's Ale House service standards
Follows the steps of service as defined in the training materials
Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
Works directly with other team members to ensure all the guest's needs are fulfilled in a timely manner
Ensures bar and menu knowledge to address guests questions, including food allergy issues
Ensures proper food handling and sanitation of work areas
Interacts with guests to create "Ale House Raving Fans"
Maintains a neat and organized bar work areas
Notifies management immediately of any potential guest, team member, or operational issue, including long ticket times
Washes hands every 30 minutes throughout the shift
Ensures all food and alcohol is served responsibly and in accordance of company standards and state service requirements
Maintains clean and sanitized work areas
Works with team members to ensure that safety and sanitation protocol is being executed to company standard
Supports other front of house functions as needed
Positively communicates with other team members and management to keep one another informed
Possesses communication skills and the ability to work alone as well as with a team
Ability to multitask and work in a fast-paced environment
Ability to work with numbers and handle cash
Possesses basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
Must be a minimum of 18 years of age unless otherwise dictated by state law
Sets up team members for success at shift change by ensuring side work and stations are properly stocked
Remain standing for extended periods of time
Bending, reaching, squatting, lifting, and carrying up to 25 lbs., for short distances
Ability to work with varying noise levels
Frequent communication with managers, team members and guests
Must be able to exchange accurate information in these situations

Job Qualifications

High school diploma or equivalent
Previous bartending or serving experience preferred
Strong communication skills
Ability to work both independently and as part of a team
Knowledge of basic math and cash handling
Familiarity with point-of-sale software
Ability to provide excellent customer service
Must be at least 18 years of age or as dictated by state law
Ability to multitask and work in a fast-paced environment

Job Duties

Arrives to work on time as scheduled in full uniform
Greets guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
Provides highest level of service by adhering to all Miller's Ale House service standards
Follows the steps of service as defined in the training materials
Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
Works directly with other team members to ensure all the guest's needs are fulfilled in a timely manner
Ensures bar and menu knowledge to address guests questions, including food allergy issues
Ensures proper food handling and sanitation of work areas
Interacts with guests to create "Ale House Raving Fans"
Maintains a neat and organized bar work area to include bar tops and area around the outer bar
Notifies management immediately of any potential guest, team member, or operational issue, including long ticket times