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Job Overview

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Employment Type

Part-time
moneybag

Compensation

Hourly
Range $10.00 - $18.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
401k
Free games

Job Description

Dave & Buster's is a renowned entertainment and dining establishment that combines the excitement of a vibrant restaurant with an interactive gaming experience. Founded with the vision of creating a unique destination where friends and families can enjoy delicious food, refreshing drinks, and a variety of engaging games, Dave & Buster's has grown to become a popular choice for those seeking an all-in-one entertainment environment. With locations across the United States and a reputation for delivering fun and exceptional customer service, the company prides itself on maintaining a lively atmosphere where every visit is memorable. As a leader in the... Show More

Job Requirements

  • work days, nights, and/or weekends as required
  • work in environments with both hot and cold temperatures such as freezers and around cooking equipment
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend, stoop, mop, sweep and wipe frequently

Job Qualifications

  • must be at least 18 years of age
  • must be able to read and communicate in English
  • restaurant and/or bar experience preferred but not required
  • skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
  • dressed in proper dress code, neat, clean and professional at all times

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate
  • follow alcohol awareness procedures for preventing intoxication and managing intoxicated guests
  • assess guest demeanor and identify behavior that should be called to the attention of a manager
  • follow all bar recipes to deliver consistent product, control costs and maximize guest satisfaction
  • keep station clean, set up and take down station tables appropriately
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests food and drink orders
  • maintain thorough understanding of all menu items and answer guest questions
  • enter orders into Micros quickly and in proper sequence using appropriate modifications and charges
  • responsible for all sales on personal Micros keys and completing station side work at beginning and end of shift
  • demonstrate ability to operate Micros, make changes, conduct credit card transactions and account for all monies at end of shift
  • ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections
  • work quickly and efficiently adhering to 'full hands in, full hands out' philosophy
  • participate in all incentives and contests, driving sales and promoting the brand
  • complete bar inventories and daily requisition sheets as requested
  • complete opening and closing duties in a timely manner
  • assist in party set up and breakdown
  • assist other team members as needed or as business dictates
  • buss and reset tables as needed
  • ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing and responding to guest needs timely
  • maintain favorable working relationships with all company team members to foster cooperative and harmonious working climate
  • listen to hear guests orders and needs, communicate verbally with guests and team members via Micros system
  • be friendly and able to smile frequently

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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