Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.00 - $18.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that combines the excitement of a vibrant restaurant with an interactive gaming experience. Founded with the vision of creating a unique destination where friends and families can enjoy delicious food, refreshing drinks, and a variety of engaging games, Dave & Buster's has grown to become a popular choice for those seeking an all-in-one entertainment environment. With locations across the United States and a reputation for delivering fun and exceptional customer service, the company prides itself on maintaining a lively atmosphere where every visit is memorable. As a leader in the entertainment dining sector, Dave & Buster's offers competitive wages and an attractive benefits package that includes medical, dental, vision coverage, 401K plans, and exclusive perks like free games for many positions. This makes it an appealing employer for individuals looking to work in a dynamic and friendly environment with opportunities for growth and learning.
The position available is centered on delivering unparalleled guest experiences by providing fast, friendly, and attentive service. This role is ideal for candidates who thrive in high-energy, fast-paced settings and enjoy interacting with diverse groups of guests. Working at Dave & Buster's means being part of a team that values enthusiasm, cooperation, and a commitment to quality service. Responsibilities include greeting guests warmly, accurately taking and entering food and drink orders, maintaining cleanliness and organization of stations, adhering to company sanitation and alcohol awareness protocols, and participating in sales-driven initiatives. This role offers flexible scheduling to accommodate school or other job commitments, making it especially suitable for students or individuals seeking part-time employment. The job requires the ability to work in noisy environments, effective communication skills, and being a friendly team member who can create a welcoming atmosphere for guests and coworkers alike. Employees are expected to manage personal cash banks responsibly, follow bar recipes precisely to ensure consistency, and contribute to maintaining a cooperative and positive workplace culture. Those with prior restaurant or bar experience will find the transition easier, although it is not a strict requirement. Overall, this position offers an exciting opportunity to be part of a unique entertainment dining experience that emphasizes fun, teamwork, and excellent customer service in a fast-paced and vibrant setting.
The position available is centered on delivering unparalleled guest experiences by providing fast, friendly, and attentive service. This role is ideal for candidates who thrive in high-energy, fast-paced settings and enjoy interacting with diverse groups of guests. Working at Dave & Buster's means being part of a team that values enthusiasm, cooperation, and a commitment to quality service. Responsibilities include greeting guests warmly, accurately taking and entering food and drink orders, maintaining cleanliness and organization of stations, adhering to company sanitation and alcohol awareness protocols, and participating in sales-driven initiatives. This role offers flexible scheduling to accommodate school or other job commitments, making it especially suitable for students or individuals seeking part-time employment. The job requires the ability to work in noisy environments, effective communication skills, and being a friendly team member who can create a welcoming atmosphere for guests and coworkers alike. Employees are expected to manage personal cash banks responsibly, follow bar recipes precisely to ensure consistency, and contribute to maintaining a cooperative and positive workplace culture. Those with prior restaurant or bar experience will find the transition easier, although it is not a strict requirement. Overall, this position offers an exciting opportunity to be part of a unique entertainment dining experience that emphasizes fun, teamwork, and excellent customer service in a fast-paced and vibrant setting.
Job Requirements
- work days, nights, and/or weekends as required
- work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- must be at least 18 years of age
- must be able to read and communicate in English
- restaurant and/or bar experience preferred but not required
- skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
- dressed in proper dress code, neat, clean and professional at all times
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate
- follow alcohol awareness procedures for preventing intoxication and managing intoxicated guests
- assess guest demeanor and identify behavior that should be called to the attention of a manager
- follow all bar recipes to deliver consistent product, control costs and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests food and drink orders
- maintain thorough understanding of all menu items and answer guest questions
- enter orders into Micros quickly and in proper sequence using appropriate modifications and charges
- responsible for all sales on personal Micros keys and completing station side work at beginning and end of shift
- demonstrate ability to operate Micros, make changes, conduct credit card transactions and account for all monies at end of shift
- ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections
- work quickly and efficiently adhering to 'full hands in, full hands out' philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested
- complete opening and closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing and responding to guest needs timely
- maintain favorable working relationships with all company team members to foster cooperative and harmonious working climate
- listen to hear guests orders and needs, communicate verbally with guests and team members via Micros system
- be friendly and able to smile frequently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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