Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.00 - $18.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts

Job Description

Dave & Buster's is a well-known American restaurant and entertainment business that combines dining with a lively game arcade, creating a unique and exciting experience for guests of all ages. Established with the aim of offering the best combination of food, drinks, and games, the company has grown into a popular destination for social gatherings, celebrations, and a fun night out. Recognized for its vibrant atmosphere and commitment to customer satisfaction, Dave & Buster's operates across multiple locations, providing a dynamic work environment that is both engaging and fast-paced.

The position at Dave & Buster's is designed for individuals who thrive in environments where no two days are alike. This role involves delivering outstanding guest experiences by providing fast, friendly service while being attentive to the needs of guests. Employees benefit from flexible schedules, making it an ideal opportunity for students or those with other part-time jobs, allowing for a healthy work-life balance. Additionally, Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, and vision insurance, a 401K plan, and free access to games, creating a rewarding workplace for its team members.

The core responsibility of this role is to ensure that guests have an unparalleled experience by maintaining high service standards. This includes greeting guests warmly, taking accurate food and drink orders, and delivering orders promptly while ensuring quality and consistency. Employees are also tasked with operating point of sale systems (Micros), handling financial transactions accurately, and following all company-sanctioned sanitation and alcohol awareness procedures. The role demands multitasking skills and the ability to work efficiently in a noisy and fast-paced environment, always keeping guests’ satisfaction as a priority.

Moreover, team members are expected to participate in maintaining a clean, fun, and inviting atmosphere, adhering to dress code requirements, and contributing positively to the team dynamic. This involves assisting with set up and breakdown of party spaces, conducting bar inventories, and engaging actively in contests or incentives that promote sales and brand enthusiasm. The job also emphasizes clear communication skills, both with guests and team members, and fosters a cooperative working climate to maintain high morale, productivity, and effectiveness. Candidates interested in this position should be at least 18 years old, display friendliness and enthusiasm, and ideally have prior restaurant or bar experience, although this is not mandatory.

In summary, working at Dave & Buster's offers a unique opportunity to join a vibrant team dedicated to fun, exceptional service, and memorable guest experiences. The role offers flexible scheduling, comprehensive benefits, and a lively work environment, making it attractive for those who enjoy working with people and delivering great service. The hourly wage for this position starts at the federally mandated minimum wage of 2.13 dollars per hour, aligning with local legal requirements. Dave & Buster's commitment to equal employment opportunity ensures a diverse and welcoming workplace for all employees.

Job Requirements

  • Must be at least 18 years of age
  • Work days, nights, and/or weekends as required
  • Ability to work in environments with hot and cold temperatures
  • Capability to work in noisy, fast-paced environment
  • Ability to read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods
  • Walk or stand 100 percent of shift
  • Ability to reach, bend, stoop, mop, sweep and wipe frequently
  • Follow all company sanitation and alcohol laws
  • Adhere to dress code requirements
  • Demonstrate friendly demeanor and professional appearance

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior restaurant or bar experience preferred but not required
  • Ability to communicate effectively with guests and team members
  • Familiarity with catering to diverse guest needs
  • Strong interpersonal and customer service skills
  • Ability to work in a fast-paced environment
  • Basic math skills for handling cash and transactions
  • Ability to follow recipes and company procedures
  • Must be at least 18 years of age
  • English proficiency

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games
  • Keep immediate supervisor informed of significant problems or unusual matters
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company sanitation procedures
  • Maintain personal bank and accurate financial transactions
  • Follow alcohol awareness procedures
  • Assess guest demeanor and involve managers when necessary
  • Follow bar recipes to control costs and maximize satisfaction
  • Keep station clean and set up appropriately
  • Greet guests in a friendly and timely manner
  • Accurately take food and drink orders
  • Maintain thorough knowledge of menu items
  • Enter orders into Micros system correctly
  • Handle personal Micros sales and station side work
  • Operate Micros and conduct credit card transactions
  • Ensure food is properly garnished and delivered
  • Work efficiently with "full hands in, full hands out" philosophy
  • Participate in incentives and contests
  • Complete bar inventories and requisition sheets
  • Complete opening and closing duties
  • Assist in party set up and breakdown
  • Assist other team members as needed
  • Buss and reset tables
  • Ensure ongoing guest satisfaction
  • Maintain favorable working relationships
  • Communicate effectively with guests and team
  • Maintain friendliness and smile frequently
  • Follow dress code and professionalism
  • Work in noisy, fast-paced environment

Job Criteria

Experience

No experience required


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