Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.00 - $18.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a well-known entertainment and dining establishment that stands out for combining an exciting atmosphere with great food, drinks, and games. Founded to offer an unparalleled guest experience, it has grown into a premier destination where friends and families celebrate fun. Whether it's enjoying delicious menu items, engaging in arcade games, or participating in events, Dave & Buster's consistently aims to create an environment filled with energy and excitement. The company values flexibility, recognizing the needs of its employees by offering accommodating schedules that work well for students or individuals with other jobs. It also takes pride in its inclusive culture where coworkers are supportive and friendly, helping team members feel right at home from day one.
The role available at Dave & Buster's emphasizes customer service excellence, looking for team members who can deliver fast, friendly service while being attentively responsive to guests’ needs. This is a position ideal for individuals who enjoy working in a fast-paced, dynamic environment where no two days are the same. In this role, the team member is responsible for maintaining a fun and warm atmosphere, ensuring guests receive prompt and accurate food and drink service, and upholding the company's sanitation and alcohol service standards. Candidates will handle financial transactions accurately, including credit card and cash exchanges, while operating point-of-sale systems efficiently.
Beyond basic service functions, the position requires active participation in daily operational duties such as station setup and breakdown, bar inventory completion, and party event assistance. The successful candidate will have a good understanding of menu offerings to answer guest questions knowledgeably and be proactive in maintaining guest satisfaction through timely checkbacks and multitasking efforts such as resetting tables and prebussing. The environment is social and team-oriented, demanding effective communication skills both with guests and fellow team members to foster a harmonious and productive workplace.
Dave & Buster's offers an attractive benefits package for many positions, which includes medical, dental, vision insurance, 401K retirement savings plan, and the unique perk of free games. Compensation starts at $8.23 per hour, with flexible scheduling options to accommodate various needs. The establishment values diversity, being an equal opportunity employer that adheres to all federal, state, and local nondiscrimination laws and participates in E-Verify where required.
In summary, this opportunity at Dave & Buster's is perfect for individuals who thrive on delivering excellent customer service in a lively, entertainment-focused setting, want flexible work hours, and are eager to be part of a team that values high morale and effective communication. The role demands a friendly, enthusiastic personality who can smile frequently, follow company protocols strictly, and make every guest interaction memorable while supporting the team’s overall success.
The role available at Dave & Buster's emphasizes customer service excellence, looking for team members who can deliver fast, friendly service while being attentively responsive to guests’ needs. This is a position ideal for individuals who enjoy working in a fast-paced, dynamic environment where no two days are the same. In this role, the team member is responsible for maintaining a fun and warm atmosphere, ensuring guests receive prompt and accurate food and drink service, and upholding the company's sanitation and alcohol service standards. Candidates will handle financial transactions accurately, including credit card and cash exchanges, while operating point-of-sale systems efficiently.
Beyond basic service functions, the position requires active participation in daily operational duties such as station setup and breakdown, bar inventory completion, and party event assistance. The successful candidate will have a good understanding of menu offerings to answer guest questions knowledgeably and be proactive in maintaining guest satisfaction through timely checkbacks and multitasking efforts such as resetting tables and prebussing. The environment is social and team-oriented, demanding effective communication skills both with guests and fellow team members to foster a harmonious and productive workplace.
Dave & Buster's offers an attractive benefits package for many positions, which includes medical, dental, vision insurance, 401K retirement savings plan, and the unique perk of free games. Compensation starts at $8.23 per hour, with flexible scheduling options to accommodate various needs. The establishment values diversity, being an equal opportunity employer that adheres to all federal, state, and local nondiscrimination laws and participates in E-Verify where required.
In summary, this opportunity at Dave & Buster's is perfect for individuals who thrive on delivering excellent customer service in a lively, entertainment-focused setting, want flexible work hours, and are eager to be part of a team that values high morale and effective communication. The role demands a friendly, enthusiastic personality who can smile frequently, follow company protocols strictly, and make every guest interaction memorable while supporting the team’s overall success.
Job Requirements
- work days, nights, and/or weekends as required
- work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- restaurant and/or bar experience preferred but not required
- must be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- must be able to read and communicate in English
- dressed in proper dress code requirements looking neat, clean and professional at all times
- must be at least 18 years of age
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- be responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- ensure food is properly garnished and deliver trays to the designated bar areas as well as other sections in the restaurant as needed
- work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening/closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to guest needs in a timely manner
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- be friendly and able to smile frequently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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