Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for combining the excitement of a full-service restaurant and bar with a dynamic arcade filled with games. Established as a unique venue for socializing and celebrating, Dave & Buster's prides itself on offering guests an engaging experience that goes beyond traditional dining. The company operates numerous locations nationwide, each designed to create a vibrant and energetic atmosphere where people of all ages can come together to enjoy food, drinks, and entertainment in a fun and exciting environment. Known for its casual yet lively setting, Dave & Buster's caters to families, groups of friends, and individuals looking for more than just a meal, providing an interactive experience that includes arcade games, sports viewing, and special events. The brand is recognized for its innovative approach to hospitality, blending social interaction with entertainment technology to deliver memorable outings.

The role at Dave & Buster's centers around ensuring guests have an unparalleled experience by providing fast, friendly service while being attentive to their needs. This position involves engaging actively with customers to enhance their visit, delivering high-quality service in a busy and vibrant environment. It requires working with a team dedicated to creating a warm and welcoming atmosphere, handling orders accurately, and maintaining standards that uphold the company's reputation for excellence. Employees at Dave & Buster's benefit from flexible schedules that accommodate other commitments such as school or jobs, fostering a supportive workplace culture. The position also offers an attractive benefits package that often includes medical, dental, vision coverage, a 401K plan, and free games, promoting both personal and professional growth for team members. The fast-paced nature of the job, combined with the opportunity to interact with a diverse clientele, makes this role ideal for individuals who thrive in dynamic settings and enjoy providing exceptional guest service. Comprehensive training is provided to ensure proficiency with food and drink service, point-of-sale systems, and safety protocols including alcohol awareness. Overall, this role is perfect for motivated individuals eager to contribute to an entertaining and customer-focused environment while gaining valuable hospitality experience.

Job Requirements

  • Must be at least 21 years of age
  • Ability to work days, nights, and/or weekends as required
  • Ability to work in environments with both hot and cold temperatures such as freezers and around cooking equipment
  • Ability to work in noisy, fast paced environment with distracting conditions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to move about facility and stand for long periods of time
  • Ability to walk or stand 100 percent of shift
  • Ability to reach, bend, stoop, mop, sweep and wipe frequently

Job Qualifications

  • Restaurant and/or bar experience preferred but not required
  • Ability to effectively communicate with guests to generate enthusiasm about the Dave & Buster's experience
  • Ability to read and communicate in English
  • Must be friendly and able to smile frequently
  • Ability to operate Micros system, make changes, and accurately conduct credit card transactions

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company’s sanitation procedures
  • Maintain responsibility for personal bank and ensure all financial transactions are accurate
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assess guest demeanor and identify when behavior should be called to the attention of a manager
  • Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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