Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Paid Time Off
flexible schedule
Job Description
Dave & Buster's is a vibrant entertainment restaurant and bar that uniquely combines dining, games, and fun-filled experiences for guests of all ages. Established to provide an unforgettable environment where food, drinks, and interactive games come together, Dave & Buster's stands out as a go-to destination for group celebrations, family outings, and casual nights out. With locations nationwide, Dave & Buster's offers dynamic job opportunities that cater to flexible schedules, making it an appealing workplace for students, part-time workers, and those seeking a lively team atmosphere.
This position is focused on ensuring every guest receives fast, friendly, and attentive service in a high-energy, entertaining environment. The role demands an enthusiastic team member who can handle the fast pace of customer needs while maintaining meticulous attention to detail in all aspects of guest interaction, from taking orders to handling financial transactions. Successful candidates will thrive in a social setting, engaging with guests and co-workers alike to create a warm, inviting atmosphere that extends beyond standard restaurant service. Working at Dave & Buster's means participating in a culture that values cooperation, high morale, and a spirited approach to customer satisfaction.
The role includes serving food and beverages, ensuring cleanliness and organization of the station, and supporting team efforts in party setup and cleanup. Each team member contributes to the overall experience by following strict sanitation guidelines and alcohol awareness policies, ensuring guest safety and satisfaction. Experience with point-of-sale systems is essential, as is the ability to manage cash and credit transactions accurately. Moreover, the role requires flexibility in working varied shifts including days, nights, and weekends, adapting to an environment that blends fast service with a festive atmosphere.
Dave & Buster's also advocates for employee growth and well-being by providing a comprehensive benefits package for many positions, including medical, dental, vision, 401K, and free gameplay privileges. Their commitment to equal opportunity employment ensures a supportive and nondiscriminatory workplace where team members can thrive. This position pays a competitive hourly wage, reflecting both the fast-paced nature of the job and the company’s dedication to rewarding its energetic and capable staff.
This position is focused on ensuring every guest receives fast, friendly, and attentive service in a high-energy, entertaining environment. The role demands an enthusiastic team member who can handle the fast pace of customer needs while maintaining meticulous attention to detail in all aspects of guest interaction, from taking orders to handling financial transactions. Successful candidates will thrive in a social setting, engaging with guests and co-workers alike to create a warm, inviting atmosphere that extends beyond standard restaurant service. Working at Dave & Buster's means participating in a culture that values cooperation, high morale, and a spirited approach to customer satisfaction.
The role includes serving food and beverages, ensuring cleanliness and organization of the station, and supporting team efforts in party setup and cleanup. Each team member contributes to the overall experience by following strict sanitation guidelines and alcohol awareness policies, ensuring guest safety and satisfaction. Experience with point-of-sale systems is essential, as is the ability to manage cash and credit transactions accurately. Moreover, the role requires flexibility in working varied shifts including days, nights, and weekends, adapting to an environment that blends fast service with a festive atmosphere.
Dave & Buster's also advocates for employee growth and well-being by providing a comprehensive benefits package for many positions, including medical, dental, vision, 401K, and free gameplay privileges. Their commitment to equal opportunity employment ensures a supportive and nondiscriminatory workplace where team members can thrive. This position pays a competitive hourly wage, reflecting both the fast-paced nature of the job and the company’s dedication to rewarding its energetic and capable staff.
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights, and/or weekends as required
- Ability to work in environments with hot and cold temperatures such as freezers and around cooking equipment
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in restaurant or bar service preferred but not required
- Strong communication and interpersonal skills
- Ability to operate point-of-sale systems such as Micros
- Knowledge of sanitation and alcohol awareness procedures
- Ability to work under pressure in a fast-paced environment
- Friendly and outgoing personality
- Basic math skills for handling cash and credit transactions
- Ability to stand and move throughout the shift
- Must be at least 18 years of age
- Ability to read and communicate effectively in English
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company’s sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- Keep station clean, set up and take down station tables appropriately
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests’ food and drink orders
- Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- Ensure food is properly garnished and deliver trays to the designated bar areas, as well as other sections in the restaurant as needed
- Work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- Participate in all incentives and contests, driving sales and promoting the brand
- Complete bar inventories and daily requisition sheets as requested and required
- Complete opening/closing duties in a timely manner
- Assist in party set up and breakdown
- Assist other team members as needed or as business dictates
- Buss and reset tables as needed
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- Must be friendly and able to smile frequently
- Restaurant and/or bar experience preferred, but not required
- Must be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- Must be able to read and communicate in English
- Dressed in proper dress code requirements, looking neat, clean and professional at all times
- Work in noisy, fast paced environment with distracting conditions
- Must be at least 18 years of age
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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