Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $10.00
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Work Schedule

Flexible
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Benefits

meal discounts
Paid Time Off
Employee Discounts
scholarships
flexible scheduling
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Smokey Bones is a renowned full-service restaurant chain specializing in authentic barbecue cuisine, offering an extensive menu that features award-winning ribs, slow-smoked and fire-grilled meats, and a diverse selection of handcrafted cocktails, bourbons, whiskeys, and local craft beers. With 63 locations spread across 16 states, Smokey Bones provides a casual yet lively dining environment that emphasizes great food, friendly service, and memorable experiences. As an establishment that values its employees highly, Smokey Bones has been recognized as a Certified Great Place to Work for two consecutive years, highlighting its commitment to creating a positive, inclusive, and supportive workplace culture.

At Smokey Bones, team members enjoy competitive pay starting at $10.00 per hour plus tips, making it an attractive opportunity for individuals seeking flexible work schedules coupled with the chance to earn impressive daily cash tips. Employees at Smokey Bones benefit from a variety of perks and programs designed to enhance their work-life balance and overall satisfaction. These benefits include meal discounts, exclusive savings on gift cards, scholarships for employees and their immediate family members through Bellevue University, and membership access to a comprehensive benefits hub that offers discounts on thousands of products and services. Additionally, Smokey Bones provides free Employee Life Assistance Program services, which include confidential counseling and crisis helpline support, ensuring that employees have access to the resources they need to thrive both personally and professionally.

The role offered by Smokey Bones focuses on exceptional guest service within a fast-paced restaurant atmosphere. As part of the team, the individual will assist in maintaining the cleanliness and organization of the bar area by rolling clean silverware, removing dirty utensils and plates, and resetting the bar after guests depart. The position requires an ability to support guests throughout their dining experience, promptly addressing any issues by escalating concerns to management when necessary and ensuring all guest needs are met through effective communication with teammates. Furthermore, this role involves adhering to all health and safety protocols within kitchen and dining areas, assisting with food running, and helping maintain a seamless flow of service.

Candidates interested in this position should have the legal ability to serve and pour alcohol according to state laws and possess the skill to read recipes and prepare drinks following established standards. This role demands energetic, detail-oriented individuals who excel at teamwork and delivering excellent customer service. Physical stamina is important, as the job requires standing for extended periods, bending, lifting moderately heavy items, and working in varying temperature conditions. Smokey Bones offers an environment where diversity is celebrated, team members are appreciated, and career growth opportunities are encouraged. This role is ideal for those who thrive in a vibrant, customer-focused setting and are looking for a supportive employer that values their contributions and well-being.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Legal age in the state to serve alcohol
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Able to bend at the waist and lift items up to 50 lbs. to waist level
  • Able to move items up to 50 lbs. for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand and respond in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • High school diploma or equivalent preferred
  • Experience in customer service or hospitality helpful
  • Knowledge of alcohol serving laws and regulations
  • Ability to read and follow recipes accurately
  • Strong communication and interpersonal skills
  • Ability to work well in team environments
  • Basic food safety knowledge
  • Prior experience in a restaurant or bar setting advantageous

Job Duties

  • Roll clean silverware for service
  • Remove dirty utensils, plates, drinks from bar
  • Clean and reset bar after guests leave
  • Sweep bar area, take out trash, and fulfill any cleaning tasks necessary
  • Assist guests from beginning to end of dining experience
  • Escalate guest issues to management and resolve problems in a constructive way
  • Communicate well with other teammates to ensure all guest needs are met
  • Serve and pour alcohol legally
  • Read recipes and make drinks to standards
  • Help with food running
  • Adhere to health and safety regulations
  • Follow manager directions throughout a shift
  • Interact with guests and help with guest needs

Job Criteria

Experience

No experience required


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