Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.00 - $18.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a leading restaurant and entertainment venue known for delivering a unique and dynamic experience that blends great food, drinks, and interactive games. Unlike traditional dining establishments, Dave & Buster's combines a lively atmosphere with engaging activities, making it a destination for fun and celebration. Established as a premier choice for individuals and groups seeking entertainment along with quality dining, Dave & Buster's caters to a diverse clientele by offering a full-service bar, an extensive menu, and a bustling arcade that appeals to all ages. The company strongly values its team members, recognizing that a positive work environment and excellent customer service are key to its continued success.
The role at Dave & Buster's is designed for individuals who thrive in fast-paced, social environments and enjoy interacting with guests to create memorable experiences. The position emphasizes delivering prompt and friendly service while maintaining a keen attention to the needs of each guest. Employees will be integral in ensuring that every visitor enjoys the optimal combination of food, beverages, and entertainment in an atmosphere that is both fun and welcoming. The job involves a range of responsibilities including taking accurate orders, adhering to sanitation procedures, ensuring financial accuracy, and maintaining a clean and efficient workspace. With a focus on teamwork and guest satisfaction, the role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a positive, enthusiastic attitude.
Dave & Buster's provides flexible scheduling options, making it an ideal employment choice for individuals balancing other commitments such as school or additional jobs. The position offers competitive hourly wages, starting at $2.13 per hour, with the opportunity to earn tips and bonuses. In addition to a dynamic work environment that never feels monotonous, employees receive access to a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan, and exciting perks like free games. As part of its commitment to a supportive workplace culture, Dave & Buster's fosters a spirit of cooperation and camaraderie among team members, enhancing job satisfaction and professional growth.
Candidates will be expected to uphold the highest standards of customer service, maintain a professional appearance consistent with company dress code policies, and effectively handle high volume demands while navigating a fast-paced, noisy environment. The job also requires adherence to strict alcohol awareness policies and proper cash handling procedures. Overall, the position offers a rewarding career opportunity within a well-regarded entertainment and dining company that values its employees and prioritizes creating exceptional guest experiences.
The role at Dave & Buster's is designed for individuals who thrive in fast-paced, social environments and enjoy interacting with guests to create memorable experiences. The position emphasizes delivering prompt and friendly service while maintaining a keen attention to the needs of each guest. Employees will be integral in ensuring that every visitor enjoys the optimal combination of food, beverages, and entertainment in an atmosphere that is both fun and welcoming. The job involves a range of responsibilities including taking accurate orders, adhering to sanitation procedures, ensuring financial accuracy, and maintaining a clean and efficient workspace. With a focus on teamwork and guest satisfaction, the role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a positive, enthusiastic attitude.
Dave & Buster's provides flexible scheduling options, making it an ideal employment choice for individuals balancing other commitments such as school or additional jobs. The position offers competitive hourly wages, starting at $2.13 per hour, with the opportunity to earn tips and bonuses. In addition to a dynamic work environment that never feels monotonous, employees receive access to a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan, and exciting perks like free games. As part of its commitment to a supportive workplace culture, Dave & Buster's fosters a spirit of cooperation and camaraderie among team members, enhancing job satisfaction and professional growth.
Candidates will be expected to uphold the highest standards of customer service, maintain a professional appearance consistent with company dress code policies, and effectively handle high volume demands while navigating a fast-paced, noisy environment. The job also requires adherence to strict alcohol awareness policies and proper cash handling procedures. Overall, the position offers a rewarding career opportunity within a well-regarded entertainment and dining company that values its employees and prioritizes creating exceptional guest experiences.
Job Requirements
- Work days, nights, and/or weekends as required
- Work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100 percent of shift
- Reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- Must be at least 18 years of age
- Must be able to read and communicate in English
- Restaurant and/or bar experience preferred but not required
- Skilled in effectively communicating with guests to generate enthusiasm about the D&B experience
- Able to work in noisy, fast paced environment with distracting conditions
- Friendly and able to smile frequently
- Dressed in proper dress code requirements, looking neat, clean and professional at all times
- Ability to operate Micros and handle financial transactions accurately
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to companys sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- Keep station clean, set up and take down station tables appropriately
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests food and drink orders
- Maintain a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
- Ensure food is properly garnished and delivers trays to the designated bar areas, as well as other sections in the restaurant, as needed
- Work quickly and efficiently adhering to "full hands in, full hands out" philosophy
- Participate in all incentives and contests, driving sales and promoting the brand
- Complete bar inventories and daily requisition sheets as requested and required
- Complete opening/closing duties in a timely manner
- Assist in party set up and breakdown
- Assist other team members as needed or as business dictates
- Buss and reset tables as needed
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Listen to hear guests orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- Must be friendly and able to smile frequently
- Restaurant and/or bar experience preferred, but not required
- Must be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- Must be able to read and communicate in English
- Dressed in proper dress code requirements, looking neat, clean and professional at all times
- Work in noisy, fast paced environment with distracting conditions
- Must be at least 18 years of age
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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