Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.50 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts

Job Description

Dave & Buster's is a unique entertainment and dining establishment that stands out from typical restaurants or bars. It combines the excitement of a game arcade with a full-service restaurant and bar, offering guests an unparalleled experience centered around fun, food, and drinks. Founded with the goal of being a lively and vibrant destination for people of all ages, Dave & Buster's provides an environment where celebrations and social gatherings come to life. This establishment is known for its friendly atmosphere, top-notch customer service, and a broad selection of games and menu items that appeal to a wide demographic. The company prides itself on delivering high energy and interactive entertainment experiences that keep guests coming back time after time.

The role being offered is designed for individuals who thrive in fast-paced, dynamic settings and enjoy interacting with a diverse group of people. As part of the Dave & Buster's team, the primary focus is to ensure guests receive exceptional service that enhances their overall visit. This position involves taking food and drink orders, delivering them promptly, maintaining cleanliness and organization in the station, and fostering a welcoming and fun atmosphere for both guests and coworkers alike. Flexibility in scheduling is a significant advantage, as the company accommodates various work hours that can fit around school or additional jobs. Working here means joining a team with an enthusiastic spirit, dedication to customer satisfaction, and commitment to maintaining a friendly and safe environment.

The job comes with attractive benefits including medical, dental, vision, and 401K plans, along with unique perks such as free games, providing an engaging work environment that merges fun with rewarding career opportunities. The position requires individuals to be attentive to guest needs, maintain accurate financial transactions, and adhere to all company standards especially concerning sanitation and alcohol awareness procedures. Responsible for contributing to a smooth operation within the restaurant and bar sections, employees must be detail-oriented, quick, and efficient while consistently providing a high level of guest satisfaction.

This role is perfect for outgoing, friendly people who enjoy working in an interactive team-oriented environment. Employees need to be physically capable of standing for long periods and working in temperature-variable conditions typical of a restaurant setting. Effective communication skills, ability to multitask, and a positive attitude are essential in this role. Overall, Dave & Buster's offers a vibrant workplace that combines the best elements of entertainment and hospitality, making it both an exciting and fulfilling employer for individuals seeking fun and meaningful employment.

Job Requirements

  • Must be at least 18 years old
  • Ability to work days, nights and weekends as required
  • Ability to work in environments with hot and cold temperatures
  • Ability to work in noisy, fast paced environments with distracting conditions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to move about facility and stand for long periods
  • Ability to walk or stand 100% of shift
  • Ability to reach, bend, stoop, mop, sweep and wipe frequently

Job Qualifications

  • Must be at least 18 years old
  • Able to read and communicate in English
  • Skilled in effective communication with guests
  • Preferred restaurant and/or bar experience
  • Ability to work in noisy, fast paced environment
  • Ability to follow dress code and maintain professional appearance
  • Ability to lift up to 30 pounds
  • Ability to stand and walk 100% of shift
  • Ability to work flexible hours including days, nights and weekends

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company sanitation procedures
  • Maintain responsibility for personal bank and ensure all financial transactions are accurate
  • Follow alcohol awareness procedures
  • Assess guest demeanor and identify when behavior should be called to a manager
  • Follow all bar recipes to deliver consistent product, control costs and maximize guest satisfaction
  • Keep station clean, set up and take down station tables
  • Greet newly seated guests in a friendly and timely manner
  • Accurately take guests' food and drink orders
  • Maintain thorough understanding of menu items and answer questions
  • Enter orders into Micros quickly and properly
  • Responsible for sales on personal Micros keys and completing station side work
  • Demonstrate ability to operate Micros, make changes and conduct credit card transactions
  • Ensure food is properly garnished and deliver trays to bar areas and restaurant sections
  • Work quickly and efficiently adhering to full hands in and full hands out philosophy
  • Participate in incentives and contests, driving sales and promoting the brand
  • Complete bar inventories and requisition sheets
  • Complete opening and closing duties in a timely manner
  • Assist in party set up and breakdown
  • Assist other team members as needed
  • Buss and reset tables
  • Ensure ongoing guest satisfaction by checking back after food delivery, maintaining drink levels, removing clutter and responding to guest needs
  • Maintain favorable working relationship with team members to promote cooperative and harmonious climate
  • Listen to guests' orders and communicate verbally and via Micros system
  • Be friendly and smile frequently
  • Preferred restaurant and/or bar experience
  • Skilled in effective communication to generate enthusiasm about experience
  • Ability to read and communicate in English
  • Follow dress code and maintain professional appearance
  • Work in noisy, fast paced environment
  • Must be at least 18 years old

Job Criteria

Experience

Entry Level (1-2 years)


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