Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $5.00 - $7.50
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Work Schedule

Standard Hours
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Benefits

40k
Paid training
employee discount
Employee Referral Program
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Tailwind Concessions is a dynamic company specializing in providing food and beverage services in airport environments, dedicated to delivering exceptional customer experiences to travelers from around the world. With a strong commitment to quality, hospitality, and inclusiveness, Tailwind has established itself as a welcoming atmosphere where guests feel valued and appreciated. The company emphasizes diversity and equal opportunity, actively encouraging Veterans and Military family members to apply, and ensuring a supportive work environment for all employees. Tailwind prides itself on maintaining high standards in service and safety, reflecting its position as a respected player in the airport concessions sector.

The role of Bartender at Tailwind is integral to creating memorable guest experiences through exceptional service and expert beverage preparation. This position requires the ability to work efficiently in a fast-paced environment while maintaining a warm and friendly demeanor. Bartenders are expected to craft a wide range of alcoholic and non-alcoholic beverages, adhering to standard recipes and customer preferences to ensure consistent quality. Besides drink preparation, the role involves proactive engagement with guests, offering personalized recommendations and addressing any issues with professionalism and care. Maintaining a clean and organized bar area is crucial, including adherence to all health, safety, and alcohol handling regulations. Bartenders also manage inventory control by monitoring stock levels, restocking supplies when needed, and ensuring proper labeling and rotation of all beverage items. Accurate handling of cash and credit transactions is required to support smooth financial operations. As members of the Tailwind team, bartenders collaborate closely with colleagues to ensure seamless service during peak times and contribute positively to the overall team environment. This full-time position offers a competitive salary around $40,000 annually, including paid training, employee discounts, referral programs, and comprehensive health benefits for eligible employees. Tailwind is committed to supporting the professional growth and success of its team members, fostering a culture of respect, diversity, and inclusion throughout the workplace.

Job Requirements

  • Must be able to pass a background check to receive an airport security badge
  • Reliable transportation
  • Proof of completion of a state-mandated or otherwise accredited alcohol service training program

Job Qualifications

  • Proven bartending experience
  • Comply with all food and beverage regulations
  • Hands-on experience with bar utensils and equipment
  • Knowledge of sanitation regulations

Job Duties

  • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to standard recipes and customer preferences
  • Engage with guests to provide excellent customer service and personalized recommendations
  • Maintain a clean and organized bar area, adhering to proper alcohol handling, health and safety regulations
  • Maintain appropriate dating, labeling and rotation of all beverage items
  • Restock and replenish inventory and supplies
  • Handle cash and credit transactions accurately and efficiently
  • Collaborate with team members to ensure smooth operations during peak hours
  • Address and resolve any customer issues or concerns in a professional manner
  • Adhere to all company policies and procedures
  • All other task as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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