Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance
Job Description
Dave & Buster's is a vibrant entertainment and dining establishment known for providing a unique combination of food, drinks, and games, creating an ideal environment for celebration and fun. As a recognized leader in the entertainment restaurant industry, Dave & Buster's offers a dynamic and fast-paced work atmosphere where no two days are the same. The company prides itself on its commitment to delivering an unparalleled guest experience, emphasizing friendly service, attentive care, and an engaging environment. Employees at Dave & Buster's enjoy flexible scheduling options that can accommodate school, other jobs, or personal commitments, making it a suitable place for individuals seeking part-time or full-time opportunities with a variety of shifts including days, nights, and weekends.\n\nWith a generous benefits package including medical, dental, vision insurance, 401K retirement plans, and the allure of free games, working at Dave & Buster's is designed to offer both career opportunities and personal growth in a fun and supportive environment. The company culture fosters collaboration, high morale, and productivity among team members, ensuring a positive and energetic workplace.\n\nThe role at Dave & Buster's centers on providing guests with a superior experience by combining excellent food and drinks service with engaging gaming entertainment. The position involves working in a fast-paced, sometimes noisy environment, where team members deliver friendly, timely service including greeting guests, accurately taking orders, managing financial transactions, and maintaining cleanliness and order at their stations. Team members play a crucial role in adhering to the company’s sanitation procedures and alcohol awareness policies, ensuring safety and quality in guest interactions. The job demands excellent communication skills, attention to detail, and the ability to work efficiently while maintaining a warm and welcoming atmosphere. Responsibilities also include participating in sales incentives, completing opening and closing duties, assisting in party setups, and contributing to a cooperative work environment.\n\nThis position requires individuals who are at least 21 years old, can operate point-of-sale systems like Micros, and have the physical stamina to stand, lift up to 30 pounds, and move throughout the facility during their shift. While previous restaurant or bar experience is preferred, it is not mandatory as on-the-job training is provided. Successful candidates should demonstrate the ability to engage guests enthusiastically about the Dave & Buster's experience, maintain a neat and professional appearance, and work effectively under distracting conditions.
Job Requirements
- Must be at least 21 years old
- Ability to work days, nights and/or weekends as required
- Ability to work in hot and cold environments
- Ability to work in a noisy, fast paced environment
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods
- Ability to walk or stand 100 percent of shift
- Ability to reach, bend, stoop, mop, sweep and wipe frequently
- Maintain proper dress code
- Ability to operate Micros system and handle financial transactions accurately
Job Qualifications
- High school diploma or equivalent preferred
- Previous restaurant or bar experience preferred but not required
- Ability to operate Micros point-of-sale system
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and noisy environment
- Must be at least 21 years old
- Ability to maintain professional appearance
- Ability to read and write in English
- Strong customer service orientation
- Ability to work flexible hours including days, nights and weekends
Job Duties
- Deliver an unparalleled guest experience through food, drinks and games
- Keep immediate supervisor informed of problems or unusual matters
- Create a warm, fun atmosphere for guests and team members
- Adhere to company sanitation procedures
- Maintain personal bank and ensure accurate financial transactions
- Follow alcohol awareness procedures
- Assess guest behavior and report to manager when necessary
- Follow bar recipes to control costs and ensure product consistency
- Keep station clean and set up/take down tables
- Greet newly seated guests promptly and friendly
- Accurately take food and drink orders
- Maintain thorough menu knowledge and answer questions
- Enter orders into Micros system quickly and correctly
- Complete station side work at start and end of shifts
- Operate Micros system and manage credit card transactions
- Deliver food trays to designated areas
- Work efficiently using "Full hands in, Full hands out" philosophy
- Participate in sales incentives and contests
- Complete bar inventories and daily requisitions
- Complete opening/closing duties timely
- Assist in party setup and breakdown
- Assist team members as needed
- Buss and reset tables
- Maintain guest satisfaction by checking back and clearing clutter
- Foster positive working relationships with team
- Listen and communicate clearly with guests and team members
- Smile frequently and maintain friendly demeanor
- Communicate enthusiasm about the Dave & Buster's experience
- Maintain professional and clean appearance
- Work in noisy, fast paced environment
- Must be at least 21 years old
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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