Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Fun environment
flexible scheduling
meal discounts
Employee assistance program
Benefits Hub Discounts
college scholarships
preventative healthcare plan

Job Description

Smokey Bones is a renowned full-service restaurant chain that brings a unique blend of authentic barbecue, award-winning ribs, and a vibrant dining experience to guests across the United States. With 63 locations spread over 16 states, Smokey Bones has established itself as a leader in the casual dining industry, celebrated for its signature slow-smoked and fire-grilled meats that cater to both dine-in and takeout customers. The restaurant prides itself on delivering not only delicious food but also creating good times for every guest who walks through its doors. Each Smokey Bones location features a full bar stocked with a diverse selection of bourbons, whiskeys, domestic, imported, and craft beers, along with handcrafted cocktails made by expert mixologists.

Working at Smokey Bones means joining an award-winning team environment where employees are truly valued and celebrated for who they are. Recognized as a Certified Great Place to Work for two consecutive years, the company fosters a culture built on fun, teamwork, and mutual respect. Employee welfare is a priority at Smokey Bones, offering flexible scheduling and numerous perks from day one. These include meal discounts, access to a comprehensive benefits hub, and scholarships for staff and their families through Bellevue University.

The role available is essential for maintaining the high standards of cleanliness and service that Smokey Bones promises its guests. This position involves responsibilities such as rolling clean silverware, managing bar cleanliness, supporting guests throughout their dining experience, and ensuring compliance with health and safety standards. Moreover, the job provides an opportunity to develop customer service skills and work collaboratively with a passionate team committed to creating memorable dining experiences. Employees in this role benefit from an engaging work atmosphere where their contributions are recognized, and there are clear pathways for career advancement within the organization. With competitive pay and the potential to earn cash tips daily, this position is an excellent fit for individuals eager to grow professionally in the hospitality sector while enjoying a supportive and lively workplace.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Legal age in the state to serve alcohol
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Able to bend at the waist and lift items up to 50 lbs to waist level
  • Able to move items up to 50 lbs for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand and respond to requests in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • Able to communicate in English
  • Legal age to serve alcohol in the state
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication

Job Duties

  • Roll clean silverware for service
  • Remove dirty utensils, plates, drinks from bar
  • Clean and reset bar after guests leave
  • Sweep bar area, take out trash, and fulfill any cleaning tasks necessary
  • Assist guests from beginning to end of dining experience
  • Escalate guest issues to management and resolve problems constructively
  • Communicate well with teammates to ensure guest needs are met
  • Serve and pour alcohol legally
  • Read recipes and make drinks according to standards
  • Help with food running
  • Adhere to health and safety regulations
  • Follow manager directions throughout a shift
  • Interact with guests and assist with guest needs

Job Criteria

Experience

Entry Level (1-2 years)


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