Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $7.75 - $14.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Employee Discounts

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines the thrill of interactive games with a vibrant restaurant and bar experience. Known for its lively atmosphere, it stands apart from typical dining venues by offering a place where friends and families can enjoy great food, drinks, and a wide variety of games all under one roof. It is a destination that promises fun-filled experiences, making it an ideal venue for celebrations, casual gatherings, or just a night out to unwind. Founded with the goal of blending dining with entertainment, Dave & Buster's has grown into a nationally recognized chain, continuously innovating to provide exceptional guest experiences. With a commitment to excellence, the company prides itself on delivering unbeatable service in a clean, fun, and safe environment.

This particular role is designed for individuals who thrive in fast-paced, dynamic settings and who take pride in delivering outstanding customer service. The position involves interacting with hundreds of guests daily, ensuring their experience is seamless from the moment they are greeted until they leave. Employees enjoy flexible schedules, which make it easier to balance work with school or other commitments. The role includes responsibilities such as taking and delivering orders, maintaining cleanliness, handling monetary transactions, and complying with all safety and sanitation standards. Employees also participate in promotional activities and contests that enhance the overall customer experience and drive sales. Dave & Buster's values a team-oriented environment where coworkers support each other to create a warm and fun atmosphere. Competitive compensation is offered, with the current hourly wage set at $2.62 plus tips, reflecting the standard tipped wage practices in the restaurant industry. Additionally, the company provides an attractive benefits package including medical, dental, vision coverage, 401K plans, and access to free games, adding significant value to the overall employment experience.

Job Requirements

  • must be at least 18 years of age
  • ability to work days, nights, and/or weekends as required
  • ability to work in environments with both hot and cold temperatures
  • ability to work in noisy, fast-paced environment with distracting conditions
  • ability to read and write handwritten notes
  • ability to lift and carry up to 30 pounds
  • ability to move about facility and stand for long periods
  • ability to walk or stand 100% of shift
  • ability to reach, bend, stoop, mop, sweep and wipe frequently
  • adhere to company sanitation and safety procedures

Job Qualifications

  • restaurant and/or bar experience preferred but not required
  • skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
  • ability to read and communicate in English
  • friendly and able to smile frequently
  • ability to work in noisy, fast-paced environments
  • knowledge of proper dress code requirements
  • ability to operate Micros system and handle money accurately
  • ability to follow recipes and company procedures
  • strong teamwork and interpersonal skills
  • ability to work flexible hours including nights and weekends

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
  • keep station clean, set up and take down station tables appropriately
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests’ food and drink orders
  • maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
  • enter orders into Micros quickly and in proper sequence
  • complete station side work at the beginning and end of shift
  • operate Micros, make changes, conduct credit card transactions, and account for all monies at shift end
  • ensure food is properly garnished and delivers trays to designated bar areas and other sections as needed
  • work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
  • participate in incentives and contests
  • complete bar inventories and daily requisition sheets
  • complete opening/closing duties timely
  • assist in party setup and breakdown
  • assist other team members as needed
  • buss and reset tables
  • ensure ongoing guest satisfaction by checking back after delivery of food and responding to guest needs timely
  • maintain a favorable working relationship with all company team members
  • listen to hear guests’ orders and needs and communicate verbally and via Micros system
  • be friendly and able to smile frequently
  • demonstrate effective communication skills
  • adhere to dress code
  • work in noisy, fast-paced environment
  • be at least 18 years of age

Job Criteria

Experience

No experience required


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