Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $18.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
training program
team-oriented culture
inclusive workplace environment
flexible scheduling

Job Description

Bear's Smokehouse BBQ is a family-owned and operated restaurant group specializing in authentic, high-quality BBQ cuisine. Known for its commitment to great food and genuine hospitality, Bear's Smokehouse BBQ prioritizes a positive team culture where every team member feels valued, respected, and supported. The company believes that the foundation of excellent food service begins with building a strong, cohesive team that works hard, supports one another, and enjoys the journey alongside delivering exceptional guest experiences. The restaurant group is dedicated to fostering an inclusive, safe, and healthy workplace environment where open communication, teamwork, and clear expectations are key pillars of daily operations. Employees at Bear's are encouraged to grow their skills, earn competitive pay, and be part of an organization that truly cares about its people and its culture.

The Bartender role at Bear's Smokehouse BBQ is vital to creating a vibrant and welcoming bar environment that enhances the overall guest experience. Bartenders are responsible for preparing and serving beverages, both alcoholic and nonalcoholic, strictly following company recipes to maintain consistency and quality. Beyond mixing drinks, bartenders at Bear's represent the company brand through exceptional customer service, maintaining a positive atmosphere, and upholding responsible alcohol service policies including verifying guest identification. This position demands excellent communication and interpersonal skills as bartenders engage with guests, manage crowds, and proactively anticipate guest needs to ensure satisfaction. Keeping the bar clean, organized, and well-stocked is essential to smooth operations, including washing glassware, maintaining bar equipment, and managing inventory levels. Bartenders contribute to the team's success by collaborating with other staff members, assisting in training new bar personnel, and promoting a cooperative work environment.

This role requires flexibility to align with the restaurant’s needs, which typically involves working evenings, weekends, and holidays. The bartender schedule is adjusted weekly to ensure operational success and optimal guest service. Candidates with one to two years of experience in restaurants or bars, a high school diploma or equivalent, and a friendly, team-oriented attitude are ideal for this position. Additionally, all bartenders must successfully complete Bear's training program and obtain a TIPS alcohol certification within eight weeks of starting. Physical demands include prolonged standing, lifting up to 50 pounds, and the ability to work in a fast-paced, noisy environment typical of a busy restaurant setting. Joining Bear’s Smokehouse BBQ means becoming part of a team that values not only skill and professionalism but also creating a fun and respectful workplace where every employee can thrive.

Job Requirements

  • High school diploma or equivalent preferred
  • 1-2 years of previous restaurant or bar experience
  • excellent communication abilities with a friendly and polite demeanor
  • solid understanding of commonly-used concepts, practices, and procedures within a restaurant environment
  • strong interpersonal abilities with a collaborative, team-oriented mindset
  • successful completion of company training program
  • must have or obtain TIPS alcohol certification within 8 weeks of start date and maintain certification
  • ability to stand for prolonged periods
  • ability to lift and carry items weighing up to 50 pounds
  • effective verbal and written communication skills
  • strong visual acuity
  • sharp hearing acuity
  • ability to withstand exposure to possible food allergens and cleaning chemicals
  • flexible availability including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-2 years of previous restaurant or bar experience
  • excellent communication abilities with a friendly and polite demeanor
  • solid understanding of commonly-used concepts, practices, and procedures within a restaurant environment
  • strong interpersonal abilities with a collaborative, team-oriented mindset
  • successful completion of company training program
  • possession of or ability to obtain TIPS alcohol certification within 8 weeks of start date

Job Duties

  • Accurately inputting orders into the system
  • handling money
  • processing transactions
  • making change
  • interacting with guests in a friendly manner
  • managing crowds
  • ensuring guests feel at ease
  • maintaining a clean and organized bar
  • ensuring backups are ready for next shift
  • communicating with team members to ensure order accuracy and guest satisfaction
  • preparing and serving alcoholic and nonalcoholic beverages according to company recipes
  • checking guest identification
  • adhering to responsible alcohol service policies
  • keeping an attractive bar display by arranging bottles and glasses per Bears Restaurant Group standards
  • washing and sterilizing glassware
  • anticipating guest needs and offering assistance proactively
  • monitoring and replenishing stock levels including beverages and garnishes
  • cleaning and maintaining bar equipment and tools
  • recommending drink pairings to guests
  • handling guest concerns or complaints professionally
  • performing opening and closing duties including setting up and breaking down the bar area
  • maintaining knowledge of current promotions, seasonal specials, and new menu items
  • assisting in training new bar staff
  • practicing safe food handling and maintaining cleanliness at all times

Job Criteria

Experience

Mid Level (3-7 years)


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