Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $17.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts

Job Description

Dave & Buster's is a vibrant entertainment and dining establishment that combines the excitement of a lively arcade with the enjoyment of an upscale restaurant and bar. Known for offering a unique atmosphere where guests can enjoy delicious food, refreshing drinks, and a wide variety of games, Dave & Buster's creates an ideal environment for celebrating fun with friends, family, and colleagues. Established as a leader in the entertainment dining industry, the company prides itself on delivering exceptional guest experiences through outstanding service, high-quality amenities, and a welcoming environment for all. With locations across multiple states, Dave & Buster's is committed to innovation, guest satisfaction, and employee growth in a fast-paced and fun setting.

This particular role is focused on providing fast, friendly service to guests to ensure their visit is memorable and enjoyable. As a team member at Dave & Buster's, you will be responsible for creating a fun atmosphere, interacting positively with guests, and supporting your coworkers in a dynamic environment where no two days are the same. This role accommodates flexible schedules, making it ideal for students or individuals who need to balance multiple commitments. Employees will benefit from a comprehensive package including medical, dental, vision, 401K plans, and unique perks such as free games. Starting pay for this position is federally mandated at $2.13 per hour with additional tips likely, consistent with applicable wage laws.

Working at Dave & Buster's means engaging with hundreds of guests daily while working in a lively and sometimes noisy environment. The role requires attention to detail, excellent communication skills, and the ability to multitask effectively under pressure. You will be expected to operate point-of-sale systems, manage cash and credit transactions accurately, and maintain high standards of sanitation and safety. The position is perfect for individuals who enjoy interacting with people, thrive in a team-oriented setting, and are eager to contribute to a positive guest experience. Training and ongoing support will be provided to ensure you can perform your duties to the highest standard, including learning all menu items, bar recipes, and company policies on alcohol awareness and guest service.

Join Dave & Buster's and become part of a passionate team that values enthusiasm, cooperation, and the spirit of fun. Whether helping guests celebrate a special occasion or managing the fast pace behind the scenes, your role is crucial to maintaining the brand’s reputation for excellence. If you are motivated, friendly, and keen to develop your skills in a unique hospitality environment, this opportunity offers a fulfilling and enjoyable work experience with opportunities for advancement.

Job Requirements

  • work days, nights, and/or weekends as required
  • work in environments with hot and cold temperatures such as freezers and around cooking equipment
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend, stoop, mop, sweep and wipe frequently

Job Qualifications

  • must be at least 18 years of age
  • able to read and communicate in English
  • restaurant and/or bar experience preferred but not required
  • skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
  • able to operate Micros point-of-sale system
  • friendly and able to smile frequently
  • able to work in noisy, fast paced environment with distracting conditions

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • create a warm, fun atmosphere for guests and team members
  • adhere to company's sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
  • keep station clean, set up and take down station tables appropriately
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests' food and drink orders
  • maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
  • enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
  • be responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
  • demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
  • ensure food is properly garnished and deliver trays to designated bar areas and other sections in the restaurant as needed
  • work quickly and efficiently adhering to full hands in, full hands out philosophy
  • participate in all incentives and contests, driving sales and promoting the brand
  • complete bar inventories and daily requisition sheets as requested and required
  • complete opening and closing duties in a timely manner
  • assist in party set up and breakdown
  • assist other team members as needed or as business dictates
  • buss and reset tables as needed
  • ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
  • maintain a favorable working relationship with all other company team members to foster a cooperative and harmonious working climate and help keep high morale, productivity and efficiency
  • listen to hear guests' orders and needs, and communicate verbally with guests and team members via Micros system
  • be friendly and able to smile frequently
  • have restaurant and/or bar experience preferred, but not required
  • be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
  • be able to read and communicate in English
  • dress in proper dress code, looking neat, clean and professional at all times
  • work in noisy, fast paced environment with distracting conditions
  • be at least 18 years old

Job Criteria

Experience

Entry Level (1-2 years)


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