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Barista/Customer Service

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

A diverse and inclusive workplace culture
Competitive compensation packages
flexible scheduling options
exclusive associate discounts
Dedicated professional development
Comprehensive health and welfare benefits
Generous vacation and paid time off

Job Description

Safeway is a leading supermarket chain dedicated to providing high-quality groceries, fresh produce, and exceptional customer service to communities across the country. With a strong commitment to their people and the neighborhoods they serve, Safeway fosters a welcoming environment that values diversity, inclusion, and community engagement. The company is known for its extensive product selection, competitive pricing, and dedication to delivering an outstanding shopping experience for every customer.

As a Barista/Customer Service team member at Safeway, you will be at the heart of the coffee experience, playing an essential role in brightening customers' days with expertly crafted beverages and a warm, inviting atmosphere. This position offers a fantastic opportunity to develop your coffee artistry skills through comprehensive training and the support of a passionate team. You will create a variety of classic and innovative seasonal beverages, offering customers delicious drinks alongside mouthwatering pastries and unique merchandise.

Beyond just making coffee, this role is about connecting with customers, providing exceptional service that makes every visit memorable. You'll engage directly with the community, offering personalized recommendations and creating a welcoming space where everyone feels valued. Safeway empowers you to take pride in the details, maintain a clean and organized coffee station that meets stringent health and safety standards, and support the broader store team in delivering seamless operations. This position is ideal for someone who thrives on customer interaction, enjoys a dynamic retail environment, and seeks to contribute positively to their community while growing professionally within a supportive workplace.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to stand for extended periods
  • Strong communication skills
  • Ability to work flexible hours, including weekends and holidays

Job Qualifications

  • A genuine enthusiasm for coffee, tea, and delicious culinary treats
  • An eagerness to learn new skills and grow within a supportive environment
  • A desire to contribute positively to your local community
  • Excellent communication and interpersonal skills

Job Duties

  • Crafting and serving a wide array of beverages, alongside new and exciting pastry and food selections, and unique merchandise, ensuring a delightful experience for every customer
  • Actively engaging with customers to understand their preferences and provide personalized recommendations, making their visit special
  • Maintaining a clean, organized, and inviting coffee station, adhering to all health and safety standards
  • Assisting customers with general inquiries and providing support across the store, embodying Safeway's commitment to outstanding service
  • Collaborating effectively with fellow team members to ensure smooth operations and a positive work environment
  • Taking pride in every task, big or small, and contributing to the overall success of the team and store

Job Criteria

Experience

Entry Level (1-2 years)


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