Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Benefits

weekly pay
Paid training
Employee Discounts
employee referral programs
Paid Vacations
Medical insurance
Dental Insurance
Vision Insurance
401k Plans
growth opportunities

Job Description

CC Holdings is a prominent company known for its commitment to delivering exceptional customer service and fostering a workplace environment that focuses on HEART Culture - Heartfelt, Efficient, Accountable, Respectful, and Team-oriented values. This company has built a reputation for developing strong connections within the communities it serves, particularly in downtown Indianapolis where its Eli Lilly Coffee Zon & Fuzion Cafes are located. These cafes are established within the Eli Lilly Corporate Building and Tech Buildings, offering a vibrant and dynamic setting dedicated to providing quality coffee and excellent service to employees and visitors alike.

At CC Holdings... Show More

Job Requirements

  • Arrives in proper uniform and adheres to all grooming standards
  • sets up station according to cafe guidelines
  • prepares all beverages as directed in a sanitary and timely manner
  • follows portion control and presentation specifications as set by the cafe
  • restocks all items as needed throughout shift
  • cleans and maintains station in practicing good safety, sanitation, and organizational skills
  • has understanding and knowledge to properly use and maintain all equipment in station
  • acts as the front line customer service representative smiling, greeting customers, ringing their order in a fast hospitable manner and creating a lasting impression
  • follows all cash handling procedures as outlined
  • assists in financial accountability by correctly recording orders, receiving/giving change, and counting the drawer
  • must be fully vaccinated with documentation
  • must be able to pass a background check and drug screen paid for by CCH

Job Qualifications

  • Prior barista, cashier and customer service representative experience preferred but not required
  • excellent communication and listening skills
  • passion for hospitality and coffee
  • ability to work effectively as part of a team
  • ability to handle cash accurately
  • customer service skills
  • basic knowledge of food safety and sanitation practices

Job Duties

  • Arrives in proper uniform and adheres to all grooming standards
  • sets up station according to cafe guidelines
  • prepares all beverages as directed in a sanitary and timely manner
  • follows portion control and presentation specifications as set by the cafe
  • restocks all items as needed throughout shift
  • cleans and maintains station in practicing good safety, sanitation, and organizational skills
  • has understanding and knowledge to properly use and maintain all equipment in station
  • acts as the front line customer service representative, smiling, greeting customers, ringing their order in a fast, hospitable manner and creating a lasting impression
  • demonstrates hospitality, respect and kindness toward customers and fellow team members
  • merchandise products, check for quality, ensures presentation and restocks
  • provides service that is fast, timely and accurate by communicating, organizing tasks, and teamwork
  • suggestive sells and keeps customers informed and aware of products, promotions and other services
  • follows all cash handling procedures as outlined
  • assists in financial accountability by correctly recording orders, receiving/giving change, and counting the drawer
  • thanks the customers and invite them to return
  • acts as a role model with customers and staff, and helps provide on-the-job training for new barista/cashier
  • works with others in a team to support operations, standards and concept essence
  • has the ability to deal with changes
  • demonstrates excellent communication and listening skills
  • demonstrates a passion for hospitality and coffee
  • willingness to assist in other tasks when asked

Job Location

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