Job Overview

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Compensation

Hourly
Range $14.75 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Employee Discounts
flexible schedule
On-the-job training
friendly work environment
Opportunities for advancement

Job Description

We are a lively and customer-focused coffee shop dedicated to delivering exceptional beverage experiences through high-quality ingredients and excellent service. Our establishment prides itself on creating a welcoming atmosphere where customers can enjoy expertly crafted hot and cold beverages, freshly baked goods, and friendly customer interactions. As a prominent player in the local coffee scene, we embrace innovation in drink preparation while preserving the timeless appeal of a classic coffeehouse. We are currently seeking motivated Baristas to join our team to help us uphold our standards and engage with our valued clientele. This is a part-time position with typical working hours from 2pm to 9pm, including weekend availability which is mandatory to meet our peak customer demand periods.

The Barista role is central to our operation, responsible for preparing and serving a variety of beverages to meet and exceed customers' expectations. Baristas will educate customers on our drink menu, making personalized recommendations based on beverage preferences and dietary requirements. This role requires attention to detail, especially when taking custom orders regarding coffee blend, dairy options, and sugar levels to ensure a tailored beverage experience. Baristas will serve drinks along with prepared foods including cookies, pastries, and muffins, while maintaining cleanliness and organization of the workspace. Reporting maintenance needs for brewing equipment and compliance with health and safety standards are important elements of this role to ensure smooth daily operations.

Baristas act as ambassadors for the brand, greeting customers warmly, providing menus, answering queries about ingredient contents, and upselling special items to enhance the customer experience. Handling payments accurately via cash and credit card transactions is integral to closing each order properly. The role demands enthusiasm, excellent communication skills, and a strong focus on customer satisfaction. Successful candidates will thrive in a fast-paced setting and contribute positively to a team-oriented environment, ensuring that every visit to our coffee shop results in happy and returning patrons.

Job Requirements

  • High school diploma or equivalent
  • Availability to work 2pm to 9pm shifts including weekends
  • Ability to stand for extended periods
  • Strong attention to detail
  • Ability to communicate effectively with customers and team members
  • Basic cash handling skills
  • Adherence to health and safety guidelines

Job Qualifications

  • Previous experience as a barista or in food service is preferred
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Basic math skills for handling payments
  • Knowledge of coffee blends and preparation techniques is an asset
  • Customer service orientation

Job Duties

  • Educating customers on our drink menu
  • Making recommendations based on customer preferences
  • Greeting customers as they enter
  • Giving customers drink menus and answering questions regarding ingredients
  • Up-selling special items and taking orders
  • Taking orders while paying attention to details such as preferences of coffee blend, dairy and sugar ratios
  • Preparing beverages following recipes
  • Serving beverages and prepared foods such as cookies, pastries and muffins
  • Receiving and processing payments via cash and credit cards
  • Keeping work area clean
  • Maintaining stock of clean mugs and plates
  • Checking to be sure brewing equipment is operating properly and reporting any maintenance needs
  • Complying with health and safety regulations

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