Barnes & Noble logo

Barista - Temporary

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

employee discount
EAP
sick pay
Paid Time Off
maternity leave
Parental leave
Company paid holidays
401(k) with Company Match
Health Insurance
Dental Insurance
Vision Insurance
Healthcare spending account
Dependent care spending account
Disability Benefits
Life insurance
Transit
Tuition Reimbursement

Job Description

Barnes & Noble is a renowned bookstore chain that serves as a welcoming gathering place for readers and communities across the nation. Known for its rich selection of books, Barnes & Noble also features in-store cafés that provide a cozy environment for customers to enjoy quality beverages and snacks while exploring literary treasures. With a longstanding reputation that spans decades, Barnes & Noble bookstores prioritize delivering exceptional customer service, fostering a love for reading, and creating an inviting atmosphere for all patrons. The company emphasizes a strong commitment to teamwork, diversity, and professional growth, making it a respected employer in the retail and hospitality sector. The Barnes & Noble café team plays an essential role in maintaining this welcoming environment by offering customers delicious beverages and food items made with care and attention to quality.

The Barista position at Barnes & Noble is a vital role within the café team, combining customer service expertise with operational efficiency to support the bookstore's overall mission. As a Barista, you will be the friendly face welcoming customers to the café, answering their questions, and guiding them to the perfect beverages and food selections. This role demands enthusiastic interaction with customers, maintaining high standards of presentation and cleanliness in the café, handling deliveries and inventory management, and operating registers with speed and accuracy. The Barista role is dynamic and collaborative, working closely with colleagues to ensure smooth daily operations and an excellent customer experience.

Your responsibilities include mastering the use of various technologies such as registers, tablets, and software programs to efficiently manage transactions and inventory. You will develop strong merchandising skills to keep the café visually appealing, execute food and drink preparation accurately by following recipes and product guidelines, and perform regular cleaning tasks to uphold sanitation standards. As you gain experience, you will deepen your knowledge of beverage and food products, seasonal promotions, and café retail items, using this expertise to enhance customer engagement and sales. The role also involves supporting loss prevention efforts and understanding de-escalation techniques, ensuring the store’s safety and compliance.

Physical activity is a key aspect of this job, involving prolonged standing, repetitive bending, lifting, and a considerable amount of walking. Flexibility to work various shifts including early mornings, late evenings, weekends, and holidays is essential. Barnes & Noble encourages teamwork and mutual support, expecting Baristas to assist other stores within the cluster when needed.

This position offers a meaningful career path with opportunities to advance to Senior Barista and beyond, where increased responsibilities and further growth await. The firm supports its employees with comprehensive benefits and upholds a culture where diversity, equity, and inclusion are paramount. If you take pride in working efficiently, enjoy learning new skills, and thrive in a customer-focused environment, the Barista role at Barnes & Noble provides a rewarding opportunity to build a successful career within a beloved national brand.

Job Requirements

  • Maintain reliable and punctual attendance for scheduled shifts
  • be flexible and responsive to scheduling needs including early mornings, late evenings, weekends, and holidays
  • perform physical activities including prolonged standing, bending, lifting, and walking
  • comply with company policies and procedures
  • demonstrate positive and purposeful work behavior
  • ability to learn new skills and product knowledge
  • willingness to support the wider store cluster as needed

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or food and beverage preparation preferred but not required
  • ability to operate point-of-sale systems and related technology
  • strong communication and interpersonal skills
  • aptitude to learn and adhere to safety, hygiene, and sanitation standards
  • teamwork and collaboration skills
  • positive attitude with willingness to support colleagues

Job Duties

  • Welcome customers in a cheerful and helpful manner
  • answer customer questions and guide beverage and café item selection
  • maintain attractive presentation and cleanliness of the café
  • unpack and stock deliveries accurately and efficiently
  • operate registers quickly and professionally
  • prepare food and drinks following recipes and product guidelines
  • support loss prevention procedures and apply de-escalation techniques

Job Criteria

Experience

Entry Level (1-2 years)


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