Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $16.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Barnes & Noble is a leading bookstore chain renowned for being a vibrant gathering place for readers and the local community. With a rich history of connecting people through literature, Barnes & Noble offers a unique shopping experience that combines a vast selection of books with a welcoming and engaging atmosphere. As part of this, its Cafes serve as a central hub within the bookstores where customers can enjoy a variety of beverages and food items while relaxing, reading, or socializing. The company values its employees highly and fosters a supportive work environment aimed at growth and development.
The role of a Barista at Barnes & Noble is critical to the success of the Cafes and the overall customer experience. As a Barista, you will be at the heart of the team, engaging directly with customers to offer a warm welcome and exceptional service. Your responsibilities will include preparing coffee, tea, and other specialty beverages using a combination of thorough training and demonstrated skills. You will also handle cash registers, ensuring swift and accurate transactions to maintain high customer satisfaction standards. In addition, you will help keep the cafe efficient and presentable by unpacking and stocking deliveries, maintaining cleanliness, and managing the bakery and dining areas.
This role requires not only technical competencies but also behavioral qualities such as reliability, punctuality, flexibility, and a positive attitude. You must be comfortable working in a fast-paced environment, performing assigned tasks with enthusiasm and energy. Being considerate of your colleagues and having a genuine love for the barista profession are essential behaviors for success. The ability to learn continuously and apply new knowledge to daily tasks is also vital, as you will be expected to develop your skills over time, advancing toward positions of greater responsibility like Senior Barista.
You will receive comprehensive training in operational competencies, including using multiple technologies such as registers, computers, and tablets efficiently, and mastering visual merchandising techniques to keep the cafe inviting and appealing. There is a strong emphasis on maintaining product quality through practices like First In First Out (FIFO) stock rotation and following hygiene and sanitation guidelines rigorously. You will also be trained in loss prevention and customer safety, ensuring the cafe environment is both secure and welcoming.
Physical activity is a key part of the job, as the role involves prolonged standing, repetitive bending, lifting, and a considerable amount of walking. Flexibility to support other venues within the Barnes & Noble Cluster may be required, highlighting the collaborative nature of the position. As you gain experience, you will build deeper knowledge of the product offerings including beverages, bakery items, savory options, and gifting, which will allow you to make informed recommendations and enhance the customer experience further.
Overall, the Barista position at Barnes & Noble offers a dynamic and rewarding career path within a respected retail and community-focused company. You will play a pivotal role in connecting customers with the best possible service and products, all while enjoying continuous learning and opportunities for professional growth in a supportive team environment.
The role of a Barista at Barnes & Noble is critical to the success of the Cafes and the overall customer experience. As a Barista, you will be at the heart of the team, engaging directly with customers to offer a warm welcome and exceptional service. Your responsibilities will include preparing coffee, tea, and other specialty beverages using a combination of thorough training and demonstrated skills. You will also handle cash registers, ensuring swift and accurate transactions to maintain high customer satisfaction standards. In addition, you will help keep the cafe efficient and presentable by unpacking and stocking deliveries, maintaining cleanliness, and managing the bakery and dining areas.
This role requires not only technical competencies but also behavioral qualities such as reliability, punctuality, flexibility, and a positive attitude. You must be comfortable working in a fast-paced environment, performing assigned tasks with enthusiasm and energy. Being considerate of your colleagues and having a genuine love for the barista profession are essential behaviors for success. The ability to learn continuously and apply new knowledge to daily tasks is also vital, as you will be expected to develop your skills over time, advancing toward positions of greater responsibility like Senior Barista.
You will receive comprehensive training in operational competencies, including using multiple technologies such as registers, computers, and tablets efficiently, and mastering visual merchandising techniques to keep the cafe inviting and appealing. There is a strong emphasis on maintaining product quality through practices like First In First Out (FIFO) stock rotation and following hygiene and sanitation guidelines rigorously. You will also be trained in loss prevention and customer safety, ensuring the cafe environment is both secure and welcoming.
Physical activity is a key part of the job, as the role involves prolonged standing, repetitive bending, lifting, and a considerable amount of walking. Flexibility to support other venues within the Barnes & Noble Cluster may be required, highlighting the collaborative nature of the position. As you gain experience, you will build deeper knowledge of the product offerings including beverages, bakery items, savory options, and gifting, which will allow you to make informed recommendations and enhance the customer experience further.
Overall, the Barista position at Barnes & Noble offers a dynamic and rewarding career path within a respected retail and community-focused company. You will play a pivotal role in connecting customers with the best possible service and products, all while enjoying continuous learning and opportunities for professional growth in a supportive team environment.
Job Requirements
- Reliable and punctual attendance
- flexibility to work early mornings, late evenings, weekends, and holidays
- physical ability to stand for long periods, bend, lift, and walk extensively
- positive and energetic approach to work
- supportive and considerate team player
- aptitude for learning new operational competencies
- compliance with company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or barista role preferred
- strong interpersonal and communication skills
- ability to work efficiently with technology including registers and tablets
- knowledge of food safety and hygiene practices
- ability to follow established recipes and preparation guidelines
- willingness to learn and develop new skills
Job Duties
- Welcome customers in a cheerful and helpful way
- answer customer questions and connect readers with the right beverages and cafe items
- maintain attractive presentation and efficient running of the cafe
- unpack and stock deliveries
- tidy the bake case and dining area
- operate registers quickly and professionally
- ensure cleanliness by performing daily and weekly cleaning tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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