Barista Supervisor ("Supervisor/a de Barista")

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

competitive salary

Health Insurance

Paid Time Off

401(k) retirement plan

Employee Discounts

Training and development opportunities

Professional work environment

Job Description

Azul Hospitality is a renowned hotel management company committed to delivering outstanding guest experiences through exceptional service, quality, and operational excellence. Known for its dedication to hospitality and creating vibrant atmospheres for guests, Azul Hospitality prioritizes both employee development and guest satisfaction, making it a premier choice for job seekers who aspire to thrive in a dynamic and customer-focused environment. With multiple properties under its brand, the company offers a broad spectrum of opportunities, ranging from food and beverage to guest services and management. It continuously pursues innovation, sustainability, and excellence, making it a leader in the hospitality industry.
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Job Requirements

High school or equivalent education
one year customer service experience
safe server alcohol and food handlers certification
ability to speak, read, write, and understand the primary language used in the workplace
ability to stand and exert well-paced mobility for up to four hours
ability to lift up to 45 lbs
ability to push and pull carts and equipment weighing up to 250 lbs
ability to bend, stoop, squat, and stretch
must maintain neat, clean, and well-groomed appearance per company standards
regular attendance and punctuality
compliance with safety and security policies
able to work varying schedules based on business needs
attend all required training sessions and meetings

Job Qualifications

High school or equivalent education
one to three years food service experience preferred
one year customer service experience required
prior experience in a supervisory position preferred
safe server alcohol and food handlers certification required
excellent customer relations skills
good verbal and written communication skills
detail oriented with outstanding organizational and communication skills
basic computer skills
basic computational ability
knowledge of Windows OS, MS Office, PMS, and POS
strong knowledge of drink preparation and applicable health standards
ability to work independently
strong issue resolution and analytical skills

Job Duties

Take customer orders
describe menu items and suggest products to customers
provide information about products and look for up-sell opportunities
prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages along with pastries and cookies
prepare all drinks and food items following the outlet and company standards
educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods
supervise other team members to ensure the food and beverage outlet standards and procedures are being followed
assist training new hires as well as provide on-going training to current employees
participate in department monthly, quarterly, annual inventories
monitor quality of service and product
cooperate in menu planning and preparation
conduct orders of food and beverage supplies
stay up to date on brand requirements and changes to the outlet
ensure attendance at all mandatory meetings
lead and coach the team towards achieving exceptional guest service and staff satisfaction results
responsible for maintaining high energy, positive attitude, and professional appearance
ensure equipment is clean and in working order
report any maintenance or repair needs to the maintenance department
maintain a safe and healthy work environment by following organization standards and sanitation regulations
clean and sanitize work areas, utensils, and equipment
clean tables, floors, and other service areas
ensure that coffee supplies are always stocked (i.e., cup sleeves, straws, stirs, napkins, sugar, creamer, etc.)
operate a cash register/POS system and receive payment from customers in cash or credit card, accurately count and provide change to customers as required, and follows all company customer service and cash handling policies and procedures
follow company operational policies and procedures including those for safety and security to ensure the safety of all staff during each shift
maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
responsible for the proper handling of all food and equipment
perform all other duties assigned by managers and supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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