Barista Supervisor - Blue Collar Coffee Company
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Benefits
Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance
Job Description
Geronimo Hospitality Group is a distinctive collection of award-winning boutique hotels, restaurants, and clubs that stand out in the hospitality industry because of their unique approach to service and culture. Unlike traditional hospitality companies, Geronimo Hospitality Group prides itself on its motto that "The Status Quo Sucks." This philosophy is reflected in every aspect of the company, from the way it operates to the experience it offers to customers and employees alike. The Group is recognized for creating destinations rather than just stops, redefining the hospitality experience with a focus on innovation and quality. Each venue under the Geronimo banner provides an environment where creativity, passion, and hard work converge to deliver extraordinary guest experiences. The company fosters a dynamic and inclusive workspace where employees are encouraged to push boundaries and challenge conventional norms, making it a sought-after employer for those who aim to make a significant impact in the hospitality sector. They value collaboration, growth, and the development of each team member, providing excellent perks and opportunities for career advancement. The employment type offered is full-time, supporting a competitive yet rewarding work environment, with a salary commensurate with experience and role responsibilities.
The Coffee House Supervisor role is a pivotal position within Geronimo Hospitality Group's Blue Collar Coffee Company, a celebrated coffee shop known for its exceptional espresso and handcrafted coffee drinks made from beans roasted by Wisconsin-based Ruby Coffee Roasters. Blue Collar Coffee Co. offers a rich menu that includes tea, smoothies, and other beverages, all served in a welcoming and friendly environment that caters specifically to hardworking individuals who appreciate coffee with character. As a Coffee House Supervisor, you will hold a key leadership role that focuses on ensuring every guest leaves with a lasting impression. Your responsibilities will include overseeing daily operations, coordinating training, and leading the team to achieve high standards in sales, customer service, food quality, cleanliness, and sanitation. You will assist in recruitment, training development, supply ordering, and enforcing company policies and procedures. This role requires a proactive personality who can respond quickly to guest inquiries and complaints, manage cash handling procedures, and maintain thorough organizational records. Working closely with your team, you will develop a positive, productive work environment that encourages professional growth and continuous improvement. This position is ideal for individuals with prior experience in front-of-house operations or assistant management roles who have excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer service. Geronimo Hospitality Group provides a work culture that rewards effort and skill with a variety of great benefits, including employee discounts, paid time off, training and development opportunities, 401K, medical benefits, 24/7 online care, and pet insurance. Joining Geronimo means embracing a competitive spirit and the chance to build a unique future within a company that truly values its employees and guests.
The Coffee House Supervisor role is a pivotal position within Geronimo Hospitality Group's Blue Collar Coffee Company, a celebrated coffee shop known for its exceptional espresso and handcrafted coffee drinks made from beans roasted by Wisconsin-based Ruby Coffee Roasters. Blue Collar Coffee Co. offers a rich menu that includes tea, smoothies, and other beverages, all served in a welcoming and friendly environment that caters specifically to hardworking individuals who appreciate coffee with character. As a Coffee House Supervisor, you will hold a key leadership role that focuses on ensuring every guest leaves with a lasting impression. Your responsibilities will include overseeing daily operations, coordinating training, and leading the team to achieve high standards in sales, customer service, food quality, cleanliness, and sanitation. You will assist in recruitment, training development, supply ordering, and enforcing company policies and procedures. This role requires a proactive personality who can respond quickly to guest inquiries and complaints, manage cash handling procedures, and maintain thorough organizational records. Working closely with your team, you will develop a positive, productive work environment that encourages professional growth and continuous improvement. This position is ideal for individuals with prior experience in front-of-house operations or assistant management roles who have excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer service. Geronimo Hospitality Group provides a work culture that rewards effort and skill with a variety of great benefits, including employee discounts, paid time off, training and development opportunities, 401K, medical benefits, 24/7 online care, and pet insurance. Joining Geronimo means embracing a competitive spirit and the chance to build a unique future within a company that truly values its employees and guests.
Job Requirements
- u.s. work authorization (required)
Job Qualifications
- high school diploma or equivalent
- high level of professionalism
- knowledge of service and food and beverage generally involving at least 1 years of front-of-house operations and/or assistant management positions
- possess excellent basic math skills and have the ability to operate a POS system
- food manager certification
Job Duties
- assist with hiring, scheduling, payroll, inventory, and other managerial duties as assigned
- oversee that ordering is completed weekly and communicate product alterations or substitutions as needed
- understand completely all policies, procedures, standards, specifications, guidelines and training programs
- assist in the development and improvement of the training programs and policies/procedures as needed
- ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- respond to guest inquiries and complaints
- ensure that all food and products are consistently served according to Geronimo Hospitality standards
- achieve restaurant objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- fill in where needed to ensure guest service standards and efficient operations
- continually strive to develop staff in all areas of managerial and professional development
- prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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