Barista - Starbucks La Plaza

Weslaco, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $14.50 - $16.50

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

employee discount

Retirement Plan

Training and Development

Job Description

Starbucks La Plaza is a well-established coffeehouse that is part of the globally recognized Starbucks brand, known for its commitment to quality coffee, excellent customer service, and creating a welcoming environment often referred to as the "Third Place"—a comfortable spot between home and work where people can relax and connect. Starbucks has a reputation for not only serving premium coffee and related products but also fostering an inclusive and supportive workplace culture, emphasizing core values such as integrity, honesty, and community orientation. The company continuously invests in training and development for its partners (employees), empowering them to deliver outstanding service and create memorable experiences for customers.

The position available at Starbucks La Plaza is focused on contributing to these values by taking on responsibilities that support store operations and partner development. This role requires someone who can maintain composure during busy periods, ensuring that the store operates efficiently while promoting a positive team atmosphere. A key part of the role involves anticipating customer and store needs through careful observation and communication with management, so the customer experience consistently embodies the Starbucks standard. The role also places a strong emphasis on training and coaching new partners, recognizing and addressing changes in team morale and performance, and delivering legendary customer service by connecting genuinely with customers and responding to their individual needs.

This position requires adherence to Starbucks’ operational policies, including cash handling procedures and safety regulations, to protect both customers and partners during every shift. Maintaining a clean and organized workspace is essential for efficient store performance and ensuring partners have ready access to necessary resources. Additionally, the role involves preparing beverages, whole bean coffee, and food products consistently according to Starbucks’ recipe and presentation standards, while complying with health, safety, and sanitation guidelines.

The successful candidate should exhibit a commitment to Starbucks' culture by abiding by specific dress codes and maintaining punctual attendance. This job is suited to individuals who are flexible and willing to work various shifts, including early mornings, evenings, weekends, nights, and holidays. The role demands a multi-tasker who can manage various responsibilities within the store and actively contribute to a positive, supportive working environment.

Working at Starbucks La Plaza offers not only the opportunity to be part of a world-class brand but also to develop valuable skills within a dynamic, customer-focused retail and food service environment. The position fosters team collaboration and personal growth, making it an ideal opportunity for those passionate about coffee, community, and customer service excellence.

Job Requirements

Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships

Job Qualifications

Maintain regular and consistent attendance and punctuality
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors
Prepare food and beverages to standard recipes or customized for customers, including recipe changes
Available to perform many different tasks within the store during each shift

Job Duties

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Anticipates customer and store needs by constantly evaluating environment and customers for cues
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
Discovers and responds to customer needs
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Maintains a clean and organized workspace so that partners can locate resources and product as needed
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
Follows health, safety and sanitation guidelines for all products
Recognizes and reinforces individual and team accomplishments by using existing organizational methods
Maintains regular and punctual attendance