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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $16.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Job Description
Starbucks La Plaza is a well-established coffeehouse that is part of the globally recognized Starbucks brand, known for its commitment to quality coffee, excellent customer service, and creating a welcoming environment often referred to as the "Third Place"—a comfortable spot between home and work where people can relax and connect. Starbucks has a reputation for not only serving premium coffee and related products but also fostering an inclusive and supportive workplace culture, emphasizing core values such as integrity, honesty, and community orientation. The company continuously invests in training and development for its partners (employees), empowering them to deliver outstanding service... Show More
Job Requirements
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Qualifications
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes
- Available to perform many different tasks within the store during each shift
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Discovers and responds to customer needs
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Maintains a clean and organized workspace so that partners can locate resources and product as needed
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety and sanitation guidelines for all products
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods
- Maintains regular and punctual attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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