Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.78
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Pay Rate: $18.78 per hour, plus tips
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
parental leave to support new parents
401K plan and company match to help save for your retirement
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
Hilton Austin is a premier hotel located in the heart of Downtown Austin, Texas, directly connected to the Austin Convention Center via a covered walkway. Situated just two blocks from the vibrant East Sixth Street nightlife and less than a mile from the scenic Rainey Street Historic District, Hilton Austin offers guests an unparalleled experience blending convenience, culture, and comfort. As part of the globally recognized Hilton brand, this hotel embodies a commitment to excellence in hospitality, providing world-class service and amenities to both business and leisure travelers. Hilton Austin has earned a reputation for its welcoming atmosphere, prime location,... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in coffee or food service
- Ability to work flexible hours including weekends and holidays
- Excellent communication and interpersonal skills
- Ability to stand for extended periods
- Basic math skills
- Ability to follow safety and sanitation guidelines
- Union membership as this is a union position
Job Qualifications
- The ideal candidate will bring prior experience in coffee or food service, along with a genuine passion for delivering outstanding customer experiences
- We value individuals who demonstrate a positive attitude, strong work ethic, and a collaborative spirit
- A commitment to excellence in customer service is essential
- Hospitality - We're passionate about delivering exceptional guest experiences
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- Productivity
- Dependability
- Customer Focus
- Adaptability
Job Duties
- Shift Pattern: Full-Time/ This position will support AM, MID, and PM shifts
- Availability required on weekdays, weekends, and holidays as needed
- As a Starbucks Barista, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability
- Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet guests and respond to guest requests in a timely, friendly and efficient manner
- Brew, sell, promote and prepare beverages according to established recipes and standards
- Take guest beverage orders and accurately input orders in appropriate point-of-sale system
- Maintains cleanliness of work area/outlet
- Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
- Requisition, stock and rotate products
- Secure and store all beverages, food and other equipment items
- Deposit cash drops, secure and balance bank and sign out/in keys
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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