Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.25 - $16.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
Starbucks Haywood Mall is part of the globally recognized Starbucks Corporation, a leading coffeehouse chain known for its commitment to high-quality coffee, exceptional customer service, and creating a welcoming environment often referred to as the "Third Place." Located within Haywood Mall, this Starbucks outlet offers a convenient and inviting space for customers to enjoy premium coffee and food products. The establishment values integrity, honesty, and a strong culture that aligns with Starbucks' global mission to inspire and nurture the human spirit — one person, one cup, and one neighborhood at a time.
The role at Starbucks Haywood Mall is designed for an individual passionate about delivering legendary customer service while supporting a positive team environment. The successful candidate will embody Starbucks' core values and culture, acting with integrity and promoting teamwork throughout their shift. This position requires maintaining composure and a calm demeanor during busy periods, ensuring the store operates smoothly and efficiently. An essential part of the role is anticipating both customer and store needs by observing and communicating effectively. This insight allows the team to create the unique Third Place experience that Starbucks is known for — a welcoming space beyond home and work.
The candidate will play a key role in assisting with new partner training, reinforcing positive performance, and providing respectful coaching when necessary. A strong emphasis is placed on maintaining a clean and organized workspace and adhering to operational policies, including cash handling and safety procedures, to protect partners and customers alike. Delivering consistent, high-quality beverages, whole bean coffee, and food items according to Starbucks' stringent recipe and presentation standards is paramount for success in this role.
Additionally, this position involves recognizing and reinforcing team and individual accomplishments to foster morale and engagement. Attendance and punctuality are critical, as they impact the overall efficiency and customer experience in the store. Flexibility to work varying shifts, including early mornings, evenings, weekends, nights, and holidays, is necessary.
This role offers an opportunity for personal growth and professional development within a supportive and dynamic environment. Candidates will gain valuable experience in customer service, teamwork, and operational excellence in one of the world’s top coffee brands. Starbucks Haywood Mall fosters a workplace culture that celebrates diversity, inclusion, and mutual respect, ensuring every partner feels valued and motivated to contribute to the store’s success. Embracing this mindset will empower the selected candidate to thrive and deliver an exceptional experience for both customers and colleagues.
The role at Starbucks Haywood Mall is designed for an individual passionate about delivering legendary customer service while supporting a positive team environment. The successful candidate will embody Starbucks' core values and culture, acting with integrity and promoting teamwork throughout their shift. This position requires maintaining composure and a calm demeanor during busy periods, ensuring the store operates smoothly and efficiently. An essential part of the role is anticipating both customer and store needs by observing and communicating effectively. This insight allows the team to create the unique Third Place experience that Starbucks is known for — a welcoming space beyond home and work.
The candidate will play a key role in assisting with new partner training, reinforcing positive performance, and providing respectful coaching when necessary. A strong emphasis is placed on maintaining a clean and organized workspace and adhering to operational policies, including cash handling and safety procedures, to protect partners and customers alike. Delivering consistent, high-quality beverages, whole bean coffee, and food items according to Starbucks' stringent recipe and presentation standards is paramount for success in this role.
Additionally, this position involves recognizing and reinforcing team and individual accomplishments to foster morale and engagement. Attendance and punctuality are critical, as they impact the overall efficiency and customer experience in the store. Flexibility to work varying shifts, including early mornings, evenings, weekends, nights, and holidays, is necessary.
This role offers an opportunity for personal growth and professional development within a supportive and dynamic environment. Candidates will gain valuable experience in customer service, teamwork, and operational excellence in one of the world’s top coffee brands. Starbucks Haywood Mall fosters a workplace culture that celebrates diversity, inclusion, and mutual respect, ensuring every partner feels valued and motivated to contribute to the store’s success. Embracing this mindset will empower the selected candidate to thrive and deliver an exceptional experience for both customers and colleagues.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverages and food products, cash handling, and safety
- Engage with and understand customers through clear and pleasant communication
- Comply with dress code prohibiting tattoos, piercings in excess of two per ear, and unnatural hair colors
- Prepare food and beverages to standard recipes or customized requests
- Available to perform many different tasks within the store during each shift
Job Qualifications
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverage preparation and cash handling
- Engage with and understand customers and respond to their needs
- Comply with dress code prohibiting visible tattoos, excessive piercings, and unnatural hair colors
- Prepare food and beverages to standards with customized requests
- Available to perform multiple tasks during each shift
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Act with integrity, honesty, and knowledge that promote Starbucks culture, values, and mission
- Maintain a calm demeanor during high volume or unusual events to keep store operating to standard and set a positive example
- Anticipate customer and store needs by constantly evaluating environment and communicate information to the manager
- Assist with new partner training by positively reinforcing performance and providing respectful coaching
- Contribute to positive team environment by recognizing changes in partner morale and communicating them to store manager
- Deliver legendary customer service by acting with a customer-first attitude and responding to customer needs
- Follow Starbucks operational policies including cash handling and safety procedures
- Maintain a clean and organized workspace
- Provide quality beverages and food products by adhering to recipe and presentation standards
- Recognize and reinforce individual and team accomplishments
- Maintain regular and punctual attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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