Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible schedules
Positive work environment
Job Description
Ziggi's Coffee is a leading coffeehouse known for its commitment to quality, community, and customer experience. As a vibrant and fast-growing coffee franchise, Ziggi's Coffee has established itself as a favorite destination for coffee lovers looking for exceptional beverages crafted by skilled baristas in a friendly and welcoming environment. Founded with a passion for coffee and community, the company focuses on delivering not only great coffee but also memorable experiences that turn casual visitors into regular guests. The brand has cultivated a culture rooted in connection, hustle, and a shared commitment to excellence, positioning itself as more than just a coffee shop but a place where people can come together and feel valued.
The Barista role at Ziggi's Coffee goes beyond merely preparing drinks; it is at the heart of the customer experience. Baristas here are the face of the brand, creating positive, memorable moments for every guest who walks in. This role is dynamic and fast-paced, requiring hands-on involvement with every aspect of the coffee service, from crafting quality beverages to engaging warmly with customers. Baristas at Ziggi's Coffee are trained and empowered to grow professionally while working in a supportive team environment that emphasizes collaboration and mutual respect. The position demands an individual who can balance multitasking with attentiveness, demonstrating situational awareness as they manage drink orders, customer interactions, and station upkeep in a seamless manner.
Baristas at Ziggi's Coffee are expected to greet guests with enthusiasm and create a welcoming atmosphere where every customer feels seen and appreciated. Personalized interactions with customers are encouraged, whether remembering regular patrons or making newcomers feel at home. Handling customer concerns professionally and maintaining high service standards even during busy periods are key responsibilities that underscore this role. Integral to the company culture is teamwork: Baristas support their colleagues and communicate openly with leadership, celebrating collective wins and stepping up to assist whenever needed. Dependability and a strong work ethic are essential traits for success, as Baristas must consistently show up on time, take ownership of small but important tasks such as cleaning and restocking, and stay engaged and proactive throughout their shifts.
Ziggi's values continuous learning and adaptability, encouraging Baristas to take on new skills, welcome feedback constructively, and grow with each shift. The ability to multitask effectively, prioritize competing demands, and think quickly on one's feet is critical, especially when accommodating special guest requests or managing high volumes. This role is ideal for individuals who enjoy interacting with people, thrive in fast-paced settings, and want to develop their career within a positive, value-driven organization. Ziggi's Coffee offers a unique opportunity to be part of a team that is passionate about coffee and dedicated to delivering outstanding service that makes every visit special.
The Barista role at Ziggi's Coffee goes beyond merely preparing drinks; it is at the heart of the customer experience. Baristas here are the face of the brand, creating positive, memorable moments for every guest who walks in. This role is dynamic and fast-paced, requiring hands-on involvement with every aspect of the coffee service, from crafting quality beverages to engaging warmly with customers. Baristas at Ziggi's Coffee are trained and empowered to grow professionally while working in a supportive team environment that emphasizes collaboration and mutual respect. The position demands an individual who can balance multitasking with attentiveness, demonstrating situational awareness as they manage drink orders, customer interactions, and station upkeep in a seamless manner.
Baristas at Ziggi's Coffee are expected to greet guests with enthusiasm and create a welcoming atmosphere where every customer feels seen and appreciated. Personalized interactions with customers are encouraged, whether remembering regular patrons or making newcomers feel at home. Handling customer concerns professionally and maintaining high service standards even during busy periods are key responsibilities that underscore this role. Integral to the company culture is teamwork: Baristas support their colleagues and communicate openly with leadership, celebrating collective wins and stepping up to assist whenever needed. Dependability and a strong work ethic are essential traits for success, as Baristas must consistently show up on time, take ownership of small but important tasks such as cleaning and restocking, and stay engaged and proactive throughout their shifts.
Ziggi's values continuous learning and adaptability, encouraging Baristas to take on new skills, welcome feedback constructively, and grow with each shift. The ability to multitask effectively, prioritize competing demands, and think quickly on one's feet is critical, especially when accommodating special guest requests or managing high volumes. This role is ideal for individuals who enjoy interacting with people, thrive in fast-paced settings, and want to develop their career within a positive, value-driven organization. Ziggi's Coffee offers a unique opportunity to be part of a team that is passionate about coffee and dedicated to delivering outstanding service that makes every visit special.
Job Requirements
- High school diploma or equivalent
- Flexible availability including early mornings and weekends
- Ability to stand for extended periods
- Strong customer service orientation
- Ability to work as part of a team
- Willingness to learn and adapt quickly
- Dependability and punctuality
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Ability to multitask effectively in a fast-paced environment
- Positive attitude and willingness to learn
- Team player with a collaborative spirit
- Basic knowledge of coffee preparation is a plus
Job Duties
- Greet each guest with genuine enthusiasm and create a welcoming environment
- Personalize interactions by remembering regulars and making newcomers feel at home
- Resolve customer concerns calmly and professionally
- Maintain a high standard of guest service even during peak hours
- Support coworkers and communicate openly and respectfully with team and leadership
- Show up on time, stay engaged, and own responsibilities including cleaning and restocking
- Actively learn new skills such as drink recipes and point-of-sale systems
- Balance making drinks, assisting guests, and keeping the station clean
- Stay calm and prioritize when juggling multiple tasks or requests
- Adjust to guest needs including special or off-menu requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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