Barista Shift Lead

Our café is a vibrant and welcoming establishment that prides itself on delivering high-quality coffee and tea beverages alongside an inviting customer experience. As a community favorite, we emphasize outstanding service, cleanliness, and an atmosphere that makes every visit memorable. We operate non-seasonally, offering stable employment opportunities with shifts that demand commitment and a genuine passion for hospitality. Located in a high-traffic area, our café continues to grow, needing reliable and hardworking individuals to uphold our standards and help manage day-to-day operations effectively.

We are currently seeking dependable Shift Leads who thrive in a fast-paced café environment. The Shift Lead role is pivotal, combining hands-on beverage preparation skill with strong leadership qualities to manage shifts smoothly. This position requires making a variety of coffee and tea-based beverages, including intricate latte art, while maintaining exceptional customer service throughout the day. Shift Leads will ensure every corner of the café, including the bathroom, patio spaces, and behind the bar, is clean and presentable, creating a welcoming atmosphere for both staff and customers.

This role involves a balance of front-line interaction with customers, detailed order management using Revel POS, and operational responsibilities such as handling cash, balancing tills, and managing product inventory within set budgets. Shift Leads will also be expected to train new staff members, recruit and attract new talent, purchase necessary goods, and comply fully with health and safety regulations. Time management skills are crucial, as punctuality and adherence to scheduled shifts are mandatory.

The ideal candidate will be detail-oriented, friendly, capable of lifting 30 pounds comfortably, and adapt at multitasking during busy periods without compromising quality or service standards. You will play a critical role in maintaining the café’s reputation by delivering excellent products quickly—efficiently preparing food and beverages to meet fast ticket times, dating large-batch food and drinks to ensure freshness, and maintaining cleanliness throughout the café.

Joining our team means becoming part of a supportive and dynamic work environment committed to professional growth and customer satisfaction. We believe that each Shift Lead’s contributions directly influence our ability to provide memorable café experiences, making this role a significant step in your career. If you are a motivated, dependable, and customer-focused leader ready to take on new challenges, we invite you to grow with us as a vital part of our café family.