Barista/ Room Service Server

Santa Clarita, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Exact $16.90

Work Schedule

Standard Hours

Day Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Employee assistance program

Supplemental benefits

401(k) with match

Employee Discounts

Paid vacation

Paid sick time

Job Description

This position is with a reputable hospitality company that values delivering exceptional guest experiences through attentive and personal service. Operating within the dynamic environment of a hotel, this role combines elements of the food and beverage industry with guest services to enhance the overall visitor stay. With a commitment to quality and professionalism, the company fosters a welcoming atmosphere not only for its guests but also for its employees, emphasizing teamwork, reliability, and a proactive approach. As a hospitality-focused organization, it understands that every interaction contributes to the brand's reputation and guest satisfaction, and thus seeks dedicated individuals ready to uphold these standards.

The Barista/Room Service Server plays a crucial part in this guest experience by preparing and serving specialty coffee drinks with high attention to detail and accuracy, alongside providing prompt, courteous, and professional in-room dining services. This dual-function role demands a friendly, guest-oriented mindset and the ability to manage multiple tasks efficiently in a bustling hotel environment. The position emphasizes upholding food safety and cleanliness standards, maintaining an inviting presentation of food and beverage displays, and ensuring orders are processed and delivered in a timely manner with professional etiquette. The candidate will interact directly with guests to provide information, take and relay orders accurately, and deliver meals ensuring each guest feels valued and cared for. Additionally, maintaining organization and inventory control at the coffee shop and room service station is vital to supporting seamless operations.

This hourly position offers a competitive pay rate starting at $16.90 per hour, with comprehensive benefits that include medical, dental, vision insurance, and more, reflecting the company's investment in employee well-being. The role is ideal for individuals with some experience in hospitality or customer service who are enthusiastic about creating memorable experiences through exceptional service and attention to detail. The company supports professional growth and values employees who exhibit proactive attitudes, teamwork, and exemplary communication skills both in person and via phone. The Barista/Room Service Server position thus represents an excellent opportunity for those looking to contribute meaningfully in a customer-facing hospitality role while advancing their skill set in a supportive and engaging environment.

Job Requirements

High School Diploma or equivalent
previous experience in guest services, hospitality, or food and beverage service preferred
3-6 months of related café or barista experience preferred
retail and/or customer service experience preferred
experience with cash handling and point-of-sale systems a plus

Job Qualifications

High School Diploma or equivalent
previous experience in guest services, hospitality, or food and beverage service preferred
3-6 months of related café or barista experience preferred
retail and/or customer service experience preferred
experience with cash handling and point-of-sale systems a plus
strong customer service skills with a focus on hospitality and guest satisfaction
clear and professional communication, both in person and over the phone
ability to multitask and manage orders in a fast-paced environment
attention to detail in food presentation, timeliness, and etiquette
team-oriented mindset with flexibility to support the department as needed
reliability and punctuality in opening/closing procedures
proactive approach to cleanliness, presentation, and inventory management

Job Duties

Greet guests and provide information about available food, beverages, and hotel amenities
prepare specialty coffee drinks following established recipes and operate coffee shop equipment safely and correctly
maintain cleanliness and organization in the coffee shop, including equipment, displays, and floors, according to SOPs
restock and refresh merchandise and food displays to ensure an inviting presentation
open and close the coffee shop on time, following proper setup and closing procedures
process all sales through the POS system, ensuring accurate cash handling and adherence to accounting procedures
monitor inventory levels, communicate restocking needs, and assist management with ordering
answer the room service phone within three rings, provide menu information, and take guest orders accurately
relay orders promptly to the kitchen and/or bar for preparation
arrange meals on trays with attention to presentation, sanitation, and timeliness
deliver orders to guest rooms, ensuring professional etiquette and service standards
replenish supplies of clean linens, silverware, glassware, and dishes at the room service station
collect trays from guest rooms and hallways promptly, assisting guests with the removal of items as needed
complete side work assigned by management to support smooth department operations
other duties as assigned