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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
generous vacation days
Internal mobility across brands
Cross-Brand Discount
Exclusive Employee Sales
Paid parental leave
401k Match
clothing allowance
Job Description
Michael Kors is an iconic global fashion brand renowned for its luxurious and sophisticated style, offering a wide array of high-quality products including apparel, accessories, footwear, and fragrances. Founded in 1981, Michael Kors has established itself as a leader in the designer fashion industry, blending classic elegance with modern trends. The company is part of Capri Holdings Limited, a global fashion luxury group. Michael Kors stores are known for their stylish ambiance and commitment to providing an exceptional customer experience. The brand continues to pride itself on innovation, quality, and craftsmanship, which resonates through its products and service. As a... Show More
Job Requirements
- 2+ year of experience in guest-focused industries such as restaurants, bars, theaters, kitchens, specialty retail, or hospitality
- Strong communication skills and ability to engage with diverse clientele
- Proficiency in reading, speaking, and writing in English
- Applicants must be authorized to work for any employer in the United States
- Ability to meet store scheduling and availability expectations including weekends, holidays, and high retail traffic days
- A NY Food Handler Certificate and understanding of Department of Health rules related to Food Service and Employee + Guest Safety
Job Qualifications
- 2+ year of experience in guest-focused industries such as restaurants, bars, theaters, kitchens, specialty retail, or hospitality
- Strong communication skills and ability to engage with diverse clientele
- Proficiency in reading, speaking, and writing in English
- Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule including weekends, holidays, and peak sales days
- A NY Food Handler Certificate and understanding of Department of Health rules related to Food Service and Employee + Guest Safety
- Strong attention to detail with proven ability to multitask and manage priorities effectively
- Energetic, motivated, and results-driven with a positive approach to teamwork
- Demonstrated commitment to delivering outstanding customer service
- Tech-savvy and highly organized, with the ability to adapt quickly to new systems and processes
- Passion for coffee, customer service, and creating unique guest experiences
Job Duties
- Prepare and serve coffee, espresso, tea, and specialty beverages to brand standards
- Proactively anticipate customer and store needs by assessing the environment and recognizing guest cues, while consistently delivering an elevated, personalized service experience to every customer
- Provide genuine, personalized customer service, ensuring each guest feels welcomed and valued
- Educate guests on our beverage menu, brewing methods, and retail products
- Maintain a clean, organized, and inviting café and retail environment
- Support daily operations, including opening/closing procedures, cash handling, and inventory
- Collaborate with team members to ensure seamless service between café and retail
- Uphold all health, safety, and sanitation guidelines and standards
- Demonstrate flexibility and perform tasks with speed and excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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