barista, Retail - Starbucks Reserve

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Basic and supplemental life insurance

Short-term and long-term disability coverage

Paid parental leave

Paid vacation and sick time

Holiday pay

401(k) retirement plan with employer match

Discounted company stock program

Starbucks equity program (Bean Stock)

Incentivized emergency savings

Financial well-being tools

100% tuition coverage for a first-time bachelor’s degree

student loan management resources

access to educational opportunities

backup care

DACA reimbursement

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffee industry, renowned for its commitment to quality, community, and exceptional customer experiences. Founded with a vision to be a different kind of company, Starbucks has built a brand that celebrates not only the craft of coffee but also the spirit of connection and community. Starbucks Reserve is an exclusive segment within their portfolio, focused on elevating the coffee experience through unique flagship locations, Reserve stores, and Reserve Kitchens across the United States. Starbucks Reserve locations are celebrated for their craft, attention to detail, and a strong sense of belonging,... Show More

Job Requirements

High school diploma or equivalent
Experience in the service, culinary, restaurant, or entertainment industry
Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
Reading, writing, and oral proficiency in the English language
Available to work flexible hours, including early mornings, evenings, weekends, and holidays
Ability to carry 35lb consistently
Ability to memorize complex menus, ingredients, beverage, and food builds
Health code certification per jurisdictional requirements

Job Qualifications

Experience in the service, culinary, restaurant, or entertainment industry
Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
Reading, writing, and oral proficiency in the English language
Available to work flexible hours, including early mornings, evenings, weekends, and holidays
Ability to carry 35lb consistently
Ability to memorize complex menus, ingredients, beverage and food builds
Health code certification per jurisdictional requirements
1-2 years of specialty retail sales experience beneficial
Facilitation and presentation skills beneficial
Ability to carry and balance a tray beneficial
Baking or culinary certification/degree beneficial
Pizza making and additional baking experience beneficial
Basic culinary knife skills beneficial
Ability to understand and carry out oral and written instructions
High attention to detail with the ability to multitask and prioritize effectively
Ability to work as part of a large and matrixed team
Additional languages beneficial
Ability to learn quickly
Strong interpersonal skills
Ability to build relationships quickly
Ability to work in multiple positions within different store departments

Job Duties

Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks
Provide a unique coffee and food-forward experience for every customer, including keeping up with production demand throughout the day
Serve as a coffee and food expert, providing exceptional knowledge of food and beverage products and the ingredients used in those products
Demonstrate impeccable composure and the ability to thrive in ambiguous situations
Maintain a calm demeanor during periods of high volume or unusual events
Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
Follow health, safety, and sanitation guidelines and standards
Contribute to a positive team environment
Maintain regular and consistent attendance and punctuality
Anticipate customer and store needs by constantly evaluating the environment and observing customer cues
Deliver exceptional customer service to all customers
Support the store events model and its execution
Take responsibility for the full-service model in applicable locations
Maintain knowledge of a wide variety of rotating food, beverage, whole bean, and retail items
Engage customers and leverage selling skills through recommendations, suggested food, beverage, and coffee pairings, and equipment demonstrations
Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Maintain a clean and organized workspace so that partners can locate resources and products as needed
Operate in an environment with rapid innovation and minimal turnaround time from innovation to product and service delivery to the customer
Support inventory management, receiving, and storage of deliveries
Utilize production planning tools to ensure item availability
Prepare, finish, and assemble beverage and food items using the necessary equipment
Stock and maintain all display tables and cases, as well as all supplies and wares needed for service and sales
Proof various doughs and laminates

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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