Barista - Refreshments Operator II

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day in 15 countries around the world. Known for its commitment to quality, innovation, and sustainability, Aramark combines its deep industry knowledge with a strong focus on corporate responsibility and community engagement. The company values its employees and believes that a career at Aramark should develop talents, fuel passions, and empower professional growth. Rooted in service and united by a shared purpose, Aramark strives to make a positive impact on its employees, partners, communities, and the planet, fostering an inclusive environment where equal employment opportunity is upheld without discrimination of any kind.

The Barista - Refreshments Operator II at Aramark plays a crucial role in providing exceptional customer service and ensuring that products are stocked appropriately. This role involves preparing and serving a variety of hot and cold beverages such as coffee, espresso drinks, blended coffees, and teas, while operating essential coffee equipment like espresso machines, grinders, and brewers. The employee is responsible for greeting customers warmly, maintaining cleanliness and organization in the café and seating areas, and restocking supplies including cups, lids, coffee beans, syrups, and pastries, which contributes to an outstanding service experience. This position requires someone who is highly organized, able to respond quickly to changing demands, and possesses a strong sense of urgency and excellent problem-solving skills.

In addition to beverage preparation, this role involves cleaning countertops, coffee grinders, decanters, and milk frothers, as well as assisting with opening and closing duties including setup, cleaning, and inventory tasks. The role demands physical strength to repeatedly lift packages up to 50 pounds and requires a valid driver’s license for the possibility of traveling to other locations on short notice. Excellent interpersonal skills, including verbal and written communication, client interaction, and time management, are essential to meet the dynamic needs of the position.

The Barista - Refreshments Operator II is a vital part of Aramark's mission to deliver great service and make a positive difference, ensuring that every guest experience is memorable and enjoyable. The role offers opportunities to develop new skills, embrace new challenges, and contribute directly to the success of the business and the satisfaction of the customers, all within a supportive and inclusive work environment.

Job Requirements

  • 1-2 years of experience in customer service or related field
  • high school diploma or G.E.D.
  • strong client interaction and communication skills
  • excellent organization and time management abilities
  • ability to lift packages up to 50 pounds repeatedly
  • valid driver’s license and good driving record
  • physical ability to bend, reach, stand and walk frequently
  • ability to work independently
  • flexibility to travel to different locations on short notice

Job Qualifications

  • 1-2 years of experience in a position requiring interpersonal skills and customer service skills
  • high school diploma or G.E.D. required
  • client interaction, communication, organization/time management are critical to the success of this role
  • ability to respond quickly to changing demands
  • strong sense of urgency and problem-solving skills
  • excellent written and verbal communication skills
  • physical ability to repeatedly lift packages, up to 50lb (drinks and snacks)
  • valid driver’s license and acceptable driving record
  • ability to work efficiently and independently
  • willingness to travel to other locations to assist with short notice

Job Duties

  • preparing and serving hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas
  • operating coffee equipment, including espresso machines, grinders and brewers
  • greeting customers when they enter the building
  • restocking supplies, such as cups, lids, coffee beans, syrups and pastries
  • keeping the work environment and cafe seating area clean, sanitary and organized
  • cleaning countertops and behind the counter, including the coffee grinders, decanters or milk frothers
  • assisting with opening and closing duties, including setup, cleaning and inventory tasks

Job Criteria

Experience

Mid Level (3-7 years)


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