Barista, Ralph's Coffee, Fashion Island

Ralph Lauren Corporation, publicly traded on the NYSE as RL, stands as a global leader in designing, marketing, and distributing premium lifestyle products across diverse categories including apparel, accessories, home goods, fragrances, and hospitality. With a legacy spanning over 50 years, Ralph Lauren has built a renowned brand reputation characterized by timeless style and quality. The company's portfolio encompasses prestigious brand names such as Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others. These brands are recognized worldwide and symbolize a blend of classic American elegance and sophistication.

Ralph Lauren's commitment extends beyond its products to fostering inclusivity and diversity within its global community. The company actively cultivates a culture of belonging through talent acquisition, education, communication, employee groups, and various celebrations. This inclusive environment supports the growth and development of its employees while maintaining the high standards that define the Ralph Lauren experience.

The Hospitality Department located in Newport Beach, California, is currently seeking a Hospitality Associate to join the team. This role is pivotal in delivering an exceptional, personalized experience to high-net-worth guests and VIP clientele within the exclusive RL Club. The Hospitality Associate embodies the Ralph Lauren spirit, combining graciousness, polish, and a service-driven disposition to create memorable moments for every guest interaction.

This hourly position offers a pay range of $15.95 to $22.05, with actual compensation dependent on experience and geographic location. The Hospitality Associate is responsible for greeting VIP clients and brand partners with warmth and professionalism, delivering tailored hospitality services including beverage offerings and curated amenities, and ensuring a seamless and luxurious client journey. The associate also collaborates closely with cross-functional teams such as retail, client experience, VIP services, and the tailor shop to coordinate bespoke experiences and maintain the exquisite ambience of the RL Club space.

Additional responsibilities include anticipating guest preferences, managing client profiles, supporting in-store activations and private appointments, maintaining discretion and privacy, and utilizing smart home technologies and digital tools to enhance operational efficiency. The role demands a high level of professionalism, attention to detail, and a proactive approach to service excellence.

Ideal candidates will have proven experience in luxury hospitality or related environments, exceptional communication and interpersonal skills, and a passion for creating meaningful client connections. Flexibility to work weekends, holidays, and special events is essential, as is the physical ability to maneuver through the sales floor and related workspaces according to Ralph Lauren health and safety guidelines. Computer proficiency with applications like Word, Excel, PowerPoint, and Outlook is preferred.

Joining Ralph Lauren as a Hospitality Associate provides a unique opportunity to be part of a prestigious brand that values service excellence, inclusivity, and the creation of unforgettable client experiences within a vibrant and supportive team environment.