Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.50 - $15.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
employee discount
EAP
sick pay
Paid Time Off
Company paid holidays
401(k) with Company Match
Comprehensive health benefits
Job Description
Barnes & Noble is a renowned bookstore and cafe chain, serving as a vibrant community hub for readers and cafe enthusiasts alike. Known for its extensive collection of books, the brand has successfully blended the love of reading with the pleasure of savoring quality beverages and snacks in a welcoming atmosphere. Each store is designed as a gathering place where customers not only browse and discover new books but also relax, socialize, and enjoy expertly prepared drinks and baked goods. As a prominent name in the bookselling industry, Barnes & Noble combines passion for literature with exceptional customer service, creating a unique retail experience that attracts a diverse and loyal customer base.
The Barista role at Barnes & Noble is pivotal to the overall cafe experience, making it more than just a place to grab a drink. Baristas are the heart of the cafe, responsible for greeting customers warmly, assisting them by answering questions, and matching them with the perfect beverages and cafe items that enhance their visit to the store. The role demands a cheerful and helpful attitude, with an emphasis on creating genuine connections with customers and contributing to an inviting environment.
Beyond customer engagement, Baristas play a crucial role in the operational success of the cafe. They are responsible for maintaining clean and attractive cafe presentations, unpacking and stocking deliveries efficiently, and ensuring the bakes case and dining area remain tidy and welcoming. Mastery of register operation is essential, providing fast and friendly service that keeps the cafe running smoothly. The position also involves learning and applying various competencies specific to Barnes & Noble, including technology use, merchandising, food and beverage preparation, and strict adherence to hygiene and safety standards.
The ideal candidate is someone who not only embodies a positive and energetic approach to work but also demonstrates reliability through punctual attendance and flexibility in scheduling. Teamwork and kindness towards colleagues are highly valued, as is a willingness to continually learn and improve various barista skills. Physical stamina to handle prolonged standing and walking during shifts, as well as occasional store support across related locations, is necessary for this fast-paced environment.
As baristas gain experience, they are encouraged to expand their product knowledge, particularly regarding the cafe's diverse offerings of beverages, bakery items, savory snacks, and gifting options. They become key contributors to promoting new seasonal items and cafe specials, making knowledgeable recommendations and supporting retail sales objectives. Proficiency in safety, sanitation, and loss prevention procedures is expected, ensuring the cafe operates to the highest standards.
Advancement opportunities are integral to this role, with a clear career path leading from Barista to Senior Barista, allowing individuals to face new challenges and enjoy further professional growth. The company supports its workforce with a comprehensive benefits package scaled according to hours worked, including health benefits, retirement plans, employee discounts, and paid time off. Overall, this role offers a rewarding chance to be part of a celebrated brand that values customer connection, teamwork, and a shared passion for books and beverages.
The Barista role at Barnes & Noble is pivotal to the overall cafe experience, making it more than just a place to grab a drink. Baristas are the heart of the cafe, responsible for greeting customers warmly, assisting them by answering questions, and matching them with the perfect beverages and cafe items that enhance their visit to the store. The role demands a cheerful and helpful attitude, with an emphasis on creating genuine connections with customers and contributing to an inviting environment.
Beyond customer engagement, Baristas play a crucial role in the operational success of the cafe. They are responsible for maintaining clean and attractive cafe presentations, unpacking and stocking deliveries efficiently, and ensuring the bakes case and dining area remain tidy and welcoming. Mastery of register operation is essential, providing fast and friendly service that keeps the cafe running smoothly. The position also involves learning and applying various competencies specific to Barnes & Noble, including technology use, merchandising, food and beverage preparation, and strict adherence to hygiene and safety standards.
The ideal candidate is someone who not only embodies a positive and energetic approach to work but also demonstrates reliability through punctual attendance and flexibility in scheduling. Teamwork and kindness towards colleagues are highly valued, as is a willingness to continually learn and improve various barista skills. Physical stamina to handle prolonged standing and walking during shifts, as well as occasional store support across related locations, is necessary for this fast-paced environment.
As baristas gain experience, they are encouraged to expand their product knowledge, particularly regarding the cafe's diverse offerings of beverages, bakery items, savory snacks, and gifting options. They become key contributors to promoting new seasonal items and cafe specials, making knowledgeable recommendations and supporting retail sales objectives. Proficiency in safety, sanitation, and loss prevention procedures is expected, ensuring the cafe operates to the highest standards.
Advancement opportunities are integral to this role, with a clear career path leading from Barista to Senior Barista, allowing individuals to face new challenges and enjoy further professional growth. The company supports its workforce with a comprehensive benefits package scaled according to hours worked, including health benefits, retirement plans, employee discounts, and paid time off. Overall, this role offers a rewarding chance to be part of a celebrated brand that values customer connection, teamwork, and a shared passion for books and beverages.
Job Requirements
- Maintain reliable and punctual attendance
- Ability to stand for prolonged periods and perform physical tasks such as lifting and bending
- Flexibility to work early mornings, evenings, weekends, and holidays
- Provide excellent customer service with a friendly demeanor
- Ability to multitask in a fast-paced environment
- Willingness to support multiple store locations if needed
- Commitment to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in food service or retail environment advantageous
- Strong interpersonal and communication skills
- Ability to work efficiently with technology and point-of-sale systems
- Willingness to learn and adapt to new skills and procedures
- Positive attitude with the ability to work cooperatively in a team
- Basic understanding of health and safety standards
Job Duties
- Greet customers cheerfully and assist them with their beverage and cafe item selections
- Maintain attractive presentation and cleanliness of the cafe area including bakes case and dining area
- Operate registers efficiently and provide fast, friendly customer service
- Unpack, stock deliveries, and organize inventory accurately
- Prepare food and beverages following recipes and quality standards
- Adhere to daily and weekly cleaning tasks to ensure hygiene standards
- Support bookfloor team and assist in loss prevention and de-escalation when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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