Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.25 - $17.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Training and Development
Career advancement opportunities

Job Description

Barnes & Noble is a renowned bookstore chain that serves as a vibrant gathering place for readers and the community. Known primarily for its vast collection of books, the company prides itself on being more than just a retailer; it is a cultural hub where book enthusiasts come together to explore new titles, attend events, and enjoy refreshing café experiences. Barnes & Noble operates various bookstore locations across the country, each featuring a café where patrons can enjoy quality beverages and bakery items while immersing themselves in the world of literature and learning. This company fosters a welcoming and inclusive environment, encouraging both employees and customers to connect over shared interests and fantastic service. The Barnes & Noble café team plays a vital role in maintaining the inviting ambience that customers have come to expect from the brand. Employment at Barnes & Noble is typically based on hourly shifts, with roles offering opportunities for advancement and skill development under supportive management and work culture geared towards teamwork and customer satisfaction.

As a Barista at Barnes & Noble, you become an essential member of the café team, positioned at the heart of its daily operations. This role involves welcoming customers with a cheerful and helpful attitude, answering their questions, and consistently going out of your way to connect readers with the perfect beverages and café items, creating a memorable experience. Your responsibility extends beyond customer interaction; you maintain the attractive presentation of the café, ensure efficient workflow during busy service hours, and assist in unpacking and stocking deliveries. Operating registers requires proficiency and a friendly manner to deliver highly professional service with speed and accuracy. As a Barista, you are expected to exhibit behaviors such as reliable attendance, flexibility in scheduling, a positive and energetic approach to work, and empathy towards colleagues and customers alike. Training is provided to master operational competencies involving varied technologies like registers, tablets, and inventory systems. You will develop skills in merchandising, food and beverage preparation, cleanliness, and safety procedures, including loss prevention and de-escalation techniques. Physical activity such as standing for prolonged periods, bending, lifting, and walking is an inherent part of the job requirements. As you gain experience, you will enhance your café product knowledge, customer service expertise, and merchandising abilities, supporting new promotions and customizing food and beverages to customer preferences. Advancement opportunities are available for dedicated employees, with progression to roles like Senior Barista, encompassing greater responsibilities and career growth potential. Your time at Barnes & Noble will cultivate a career path filled with learning and enjoyment as you contribute to the company’s overall mission of connecting people with the joy of reading and exceptional café experiences.

Job Requirements

  • Maintain reliable and punctual attendance for scheduled shifts
  • Be flexible and responsive to store scheduling needs including weekends and holidays
  • Perform physical activities including standing, bending, lifting, and walking
  • Show supportive and considerate behavior towards colleagues
  • Demonstrate cheerful customer service approach
  • Comply with all company policies and procedures
  • Willingness to learn and adapt to new tasks and responsibilities

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or café role advantageous
  • Ability to operate registers and technology efficiently
  • Strong communication and interpersonal skills
  • Aptitude for learning new skills and product knowledge
  • Ability to work in a team-oriented environment
  • Positive and energetic work attitude

Job Duties

  • Welcome customers in a cheerful and helpful manner
  • Answer customer questions and recommend beverages and café items
  • Maintain attractive café presentation and cleanliness
  • Operate registers quickly and professionally
  • Unpack and stock deliveries efficiently
  • Ensure compliance with FIFO product handling practices
  • Support the bookfloor team and loss prevention efforts

Job Criteria

Experience

Entry Level (1-2 years)


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