Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.75 - $17.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career advancement opportunities

Job Description

Barnes & Noble is a renowned and beloved bookstore chain that serves as a vibrant community hub for readers and book enthusiasts. Known for its extensive selection of books, unique gifts, and inviting cafe spaces, the company fosters a welcoming and engaging environment where customers can explore, relax, and connect with fellow readers. As a major player in the retail book industry, Barnes & Noble is dedicated to providing exceptional customer service and a memorable experience for every visitor. This includes the integral role of its cafe operations, where the atmosphere complements the literary ambiance of the bookstore.

Working as a Barista at Barnes & Noble means becoming a vital part of a large, dynamic team responsible for ensuring that the cafe offers not only high-quality beverages and food items but also impeccable service and a warm welcome. Baristas are the friendly faces who greet customers, assist them in choosing the perfect drink or snack, and maintain an inviting cafe environment. The role is multifaceted, involving customer interaction, food and drink preparation, merchandising, and upkeep of cafe cleanliness and presentation.

A successful Barista at Barnes & Noble not only demonstrates proficiency in making a variety of beverages but also actively contributes to creating a positive experience by being approachable, cheerful, and knowledgeable. The role demands reliability, punctuality, and flexibility, as the store operates extended hours daily, including weekends and holidays. Baristas must be adaptable to the store's needs and demonstrate a strong work ethic and supportive attitude toward colleagues. Training is provided to ensure mastery of operational procedures, technology use, and cafe standards. Additionally, Baristas are expected to uphold crucial practices such as first in, first out (FIFO) inventory management, loss prevention strategies, and safety and sanitation protocols.

Beyond the technical skills, the Barista role at Barnes & Noble offers the opportunity to grow within the company. As Baristas gain experience, they develop their expertise in product knowledge—ranging from beverages to bakery and savory options—and merchandising, contributing more significantly to sales and promotions. Mastery of these skills paves the way for advancement to a Senior Barista position, where additional responsibilities and professional growth opportunities arise.

This role is physically active and requires prolonged standing, bending, lifting, and walking. It also involves the ability to work collaboratively across stores within a Cluster when necessary. Above all, Barnes & Noble looks for individuals who genuinely enjoy the Barista profession and are committed to delivering excellent service and enhancing the customer experience within its vibrant bookstore cafes.

Job Requirements

  • Maintain reliable and punctual attendance for scheduled shifts
  • flexibility to work early mornings, late evenings, weekends, and holidays
  • positive and energetic approach to work
  • supportive and considerate of team members
  • cheerful and customer-focused attitude
  • aptitude and willingness to learn new skills
  • physical ability to perform prolonged standing, bending, lifting, and walking

Job Qualifications

  • High school diploma or equivalent
  • prior experience in customer service or food and beverage industry preferred
  • ability to operate point of sale systems and technology comfortably
  • good communication and interpersonal skills
  • strong merchandising and presentation skills
  • ability to work in a fast-paced environment
  • willingness to learn and adapt to new tasks and procedures

Job Duties

  • Welcome customers in a cheerful and helpful way
  • answer questions and connect readers with the right beverages and cafe items
  • maintain the cafe's attractive presentation and cleanliness
  • unpack and stock deliveries efficiently and accurately
  • operate registers quickly and professionally
  • prepare food and drinks with accuracy using recipe guides and product knowledge
  • support the bookfloor team when needed

Job Criteria

Experience

Entry Level (1-2 years)


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