Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $17.25
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Barnes & Noble is a well-known and respected bookseller and community gathering place with a rich tradition of bringing readers and book lovers together. Beyond offering a vast selection of books, Barnes & Noble also features in-store Cafés where customers can enjoy quality beverages and baked goods, turning each visit into a unique and pleasurable experience. The company prioritizes creating a welcoming, enjoyable environment where readers can immerse themselves in their favorite books while enjoying delicious café offerings. As an established leader in the bookselling industry, Barnes & Noble emphasizes not only product knowledge and customer service but also fostering a positive and inclusive workplace culture, reflecting their commitment to diversity and equal opportunity employment. Their cafeterias serve as social hubs within the stores, affectionately known for their friendly atmosphere and exceptional service. Employment with Barnes & Noble is typically on a part-time or full-time basis, with opportunities for growth and advancement in roles including barista, senior barista, and beyond. The pay often aligns with industry standards and the level of experience brought by candidates, with opportunities to earn more as skills and tenure increase.

The Barista role at Barnes & Noble is an essential position that connects customers to the café experience that complements the bookstore's mission. This position is ideal for individuals who enjoy both customer interaction and the fast-paced environment of food service. Baristas greet and engage customers warmly, answering questions and making recommendations to help readers find the perfect beverage or snack. This role requires keen attention to detail to maintain an appealing café presentation and ensure that every part of the café—from the baked goods display to dining areas—is tidy and inviting. The Barista handles cash registers efficiently and accurately, offering professional and friendly service to every customer. The role also involves inventory management tasks such as unpacking deliveries and restocking café items, which is crucial to maintaining seamless operations.

In addition to strong interpersonal skills and a positive attitude, successful Baristas at Barnes & Noble demonstrate reliability and flexibility in scheduling, often filling gap hours and working varied shifts, including weekends and holidays. Physical stamina is necessary due to prolonged periods of standing, walking, bending, and lifting. This role offers extensive training in operating the café and retail technology, including registers, tablets, and other devices, as well as merchandising and food preparation skills. Baristas learn to make a wide range of beverages and café items adhering to quality standards, best safety and sanitation practices, and FIFO inventory management. As experience grows, Baristas deepen their product knowledge, develop sales skills—including the ability to recommend customizations and explain promotions—and support team objectives.

Barnes & Noble seeks candidates who take pride in their work, are keen to learn, and enjoy being a key part of a warm, customer-focused team. The company encourages personal and professional growth, with clear paths to advance to senior roles, where Baristas can take on greater responsibilities and further their careers. Equally important is adherence to company policies and procedures, including loss prevention and customer de-escalation techniques to maintain a safe and pleasant environment for all. If you enjoy creating a friendly café experience that enriches bookstore visits and delighting customers with your knowledge and enthusiasm, the Barista position at Barnes & Noble offers a rewarding opportunity to be part of a community-centered business with a global presence.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand for prolonged periods and perform repetitive bending and lifting
  • Flexibility to work varied shifts including early mornings, evenings, weekends and holidays
  • Reliable and punctual attendance
  • Ability to use computers, tablets, and registers comfortably
  • Strong customer service skills
  • Willingness to learn and develop product knowledge

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or food service is a plus
  • Ability to operate registers and point-of-sale technology
  • Strong communication and interpersonal skills
  • Willingness to learn and adapt to new skills and knowledge
  • Physical ability to stand for extended periods and perform manual tasks
  • Positive attitude and team-oriented mindset

Job Duties

  • Welcome customers cheerfully and provide helpful responses to questions
  • Prepare and serve food and beverages accurately according to recipes and standards
  • Operate registers and technology efficiently to process sales quickly
  • Maintain attractive and tidy presentation of the café display and seating areas
  • Unpack deliveries and restock café products promptly and accurately
  • Follow food safety, hygiene, and sanitation guidelines rigorously
  • Support store team and contribute to loss prevention and customer safety efforts

Job Criteria

Experience

Entry Level (1-2 years)


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