Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.50 - $16.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Barnes & Noble is a renowned bookseller and community hub known for bringing readers and the community together through its bookstore and cafe experience. Established as a leader in the retail book industry, Barnes & Noble bookstores provide a welcoming space that blends the love of books with a relaxing cafe atmosphere. This unique dual concept allows customers not only to explore a vast collection of books across all genres but also to enjoy specialty beverages and fresh cafe items in a friendly and comfortable setting. Each Barnes & Noble location functions as a vibrant community gathering place where book lovers and cafe patrons alike can connect, relax, and discover new literary treasures and delicious treats.

The Barista role at Barnes & Noble is central to the cafe experience within the store. As a Barista, you are an essential member of the cafe team, responsible for creating a warm, inviting environment that encourages repeat visits and customer satisfaction. Your primary responsibility is to welcome customers cheerfully, answer their questions, and guide them towards the right beverages and food items tailored to their tastes. You will play a vital role in maintaining the attractive presentation of the cafe, ensuring it operates smoothly and efficiently throughout the day. Your duties will include unpacking and stocking deliveries, tidying the bake case and dining area, and operating the cash registers with speed and professionalism.

Working as a Barista at Barnes & Noble requires reliability, punctuality, and a positive, energetic approach to work. You will be expected to demonstrate kindness and consideration towards your coworkers, collaborate effectively as part of a team, and always maintain a customer-first attitude. Continuous learning and skill development are emphasized to help you grow in your role. You will receive comprehensive training to master operational competencies such as using various technologies (registers, computers, tablets), merchandising, and preparing food and drinks accurately and quickly. Daily tasks also include maintaining high standards of cleanliness, adhering to first-in-first-out stock practices, supporting the bookstore team when needed, and understanding store safety, loss prevention, and de-escalation procedures.

The physical aspect of this role involves prolonged standing, repetitive bending, lifting, and extensive walking. Flexibility is valued, as you may be asked to work in different store locations within the cluster to support broader team needs. As you gain experience, you will deepen your knowledge of the cafe's product offerings, including beverages, baked goods, savory items, and gift options. This expertise will enable you to maintain an appealing display and promote key sales initiatives such as limited-time offers and new cafe promotions.

Overall, the Barista position at Barnes & Noble represents more than just a cafe job; it is an opportunity to develop valuable customer service, merchandising, and operational skills within a prestigious retail environment. The company fosters employee growth and advancement, encouraging you to progress to a Senior Barista role where you will assume additional responsibilities and pursue further career development. Above all, Barnes & Noble seeks individuals who genuinely enjoy being part of the barista team, bringing enthusiasm and commitment to enrich the customer experience and support the store's success.

Job Requirements

  • maintain reliable and punctual attendance for scheduled shifts
  • be flexible and responsive to store scheduling needs including weekends and holidays
  • perform physical activities such as prolonged standing, bending, lifting, and walking
  • comply with all company policies and procedures
  • demonstrate supportive and considerate behavior towards colleagues
  • provide friendly and helpful customer interactions consistently
  • willingness to learn and develop barista skills
  • ability to work in multiple store locations if required

Job Qualifications

  • high school diploma or equivalent
  • prior experience in a cafe or customer service environment preferred but not required
  • ability to work well in a fast-paced team setting
  • excellent interpersonal and communication skills
  • positive and energetic attitude
  • aptitude for learning new skills and technology
  • knowledge of food safety and sanitation practices

Job Duties

  • welcome customers cheerfully and assist them with their beverage and cafe item choices
  • maintain attractive presentation and cleanliness of the cafe and bake case
  • efficiently operate registers and provide professional customer service
  • unpack and stock deliveries accurately
  • prepare food and drinks according to recipes and quality standards
  • adhere to first-in-first-out inventory practices
  • support bookstore floor team as needed
  • follow safety, loss prevention, and de-escalation procedures

Job Criteria

Experience

Entry Level (1-2 years)


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