Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Flexible
Benefits
sick pay
employee discount
vacation
Personal Days
company holidays
401(k)
health benefits
disability
Life insurance
Transit Benefits
Tuition Reimbursement
Job Description
Barnes & Noble Booksellers, Inc. is a leading bookseller known for its vast selection of books, magazines, gifts, and music, complemented by a comfortable and engaging retail environment. Established as a cornerstone for readers and literary enthusiasts, Barnes & Noble combines the charm of a traditional bookstore with the modern conveniences and diverse offerings of a dynamic retail chain. With stores nationwide, Barnes & Noble creates a community hub where customers can enjoy exploring literature, attending events, and experiencing a welcoming atmosphere. The company emphasizes customer service, product knowledge, and an inviting environment among its core values, making it a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or café setting preferred
- Ability to stand for prolonged periods and perform physical tasks including lifting and bending
- Strong communication and interpersonal skills
- Availability to work flexible hours, including weekends and holidays
- Ability to work collaboratively in a team environment
- Passion for coffee and customer satisfaction
Job Qualifications
- Passionate about the products served
- Positive and can-do attitude
- Enjoy working with people
- Listen to people and enjoy solving problems
- Make correct recommendations for handcrafted beverages and food items that satisfy the customer
- Well-organized, efficient, and able to multi-task
- Can clearly and respectfully communicate and express oneself
Job Duties
- Work on the café floor which requires physical activity such as prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with the ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating process
- Make relevant beverage and food recommendations ensuring an engaging experience with customers that connects them with the right products to meet their needs
- Ensure that the café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- Take pride in the café and place priority on ensuring a clean and tidy environment, knowing that cleanliness encompasses all aspects of the customer experience
- Execute all operational standards correctly, in a timely manner and in accordance with café standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer to help both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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