Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Barnes & Noble is a renowned bookseller and retailer that has established itself as a premier destination for book lovers and coffee enthusiasts alike. As a leading bookstore chain in the United States, Barnes & Noble combines a wide selection of books with a warm, inviting café atmosphere, creating a community hub where customers can enjoy literature and handcrafted beverages in a comfortable setting. With a reputation for excellent customer service and a diverse product offering, Barnes & Noble continually seeks to enhance the customer experience through knowledgeable and passionate staff who bring the brand's values to life. The company... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in a customer service or food and beverage role advantageous
- Ability to stand for prolonged periods
- Physical capability to perform repetitive bending, lifting, climbing, and operating espresso machines
- Strong interpersonal skills
- Ability to multitask effectively in a fast-paced environment
- Willingness to take initiative and adapt to change
Job Qualifications
- Passionate about the products served
- Positive and can-do attitude
- Enjoy working with people
- Good listening skills and problem-solving abilities
- Ability to make accurate recommendations for handcrafted beverages and food
- Well-organized, efficient, and capable of multi-tasking
- Clear and respectful communication skills
Job Duties
- Work on the café floor requiring physical activity such as prolonged standing, repetitive bending, lifting, climbing, and operating espresso machines
- Deliver perfect beverages exceeding customer expectations by engaging, building rapport, listening, and providing friendly, fast service with tailored order creation
- Make relevant beverage and food recommendations to connect customers with the right products
- Ensure the café is welcoming by maintaining a stocked bake case and neatly displayed merchandise
- Maintain a clean and tidy environment, prioritizing all aspects of cleanliness as part of the customer experience
- Execute all operational standards timely and according to safety and health codes
- Protect company assets by controlling waste and shrink through adherence to processes
- Recognize and assist both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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