Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Barnes & Noble is a nationally recognized bookseller and a leading retailer in the book industry, widely known for creating welcoming and vibrant community spaces that combine the love for reading with delicious café experiences. Established with a rich heritage of offering a diverse range of books alongside a unique blend of specialty beverages and baked goods, Barnes & Noble has become a staple destination for book enthusiasts and casual visitors alike. Operating numerous locations across the United States, this company prides itself on providing exemplary customer service, fostering creativity, and cultivating a passion for literature paired with a comfortable... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a customer service or hospitality role preferred
- ability to stand for extended periods
- physically able to perform tasks including repetitive motions and lifting
- strong communication skills
- ability to work collaboratively in a team environment
- flexible availability including weekends and holidays
Job Qualifications
- passionate about the products served
- positive and can-do attitude
- enjoy working with people
- listen to people and enjoy solving problems
- make correct recommendations for handcrafted beverages and food items that satisfy the customer
- well-organized, efficient, and able to multi-task
- can clearly and respectfully communicate and express oneself
Job Duties
- work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach
- make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
- ensure that the café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- take pride in the café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
- execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
- protect company assets by adhering to all processes and working efficiently to control waste and shrink
- recognize and offer to help both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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