Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Barnes & Noble is a nationally recognized bookseller and a leading retailer in the book industry, widely known for creating welcoming and vibrant community spaces that combine the love for reading with delicious café experiences. Established with a rich heritage of offering a diverse range of books alongside a unique blend of specialty beverages and baked goods, Barnes & Noble has become a staple destination for book enthusiasts and casual visitors alike. Operating numerous locations across the United States, this company prides itself on providing exemplary customer service, fostering creativity, and cultivating a passion for literature paired with a comfortable... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in a customer service or hospitality role preferred
  • ability to stand for extended periods
  • physically able to perform tasks including repetitive motions and lifting
  • strong communication skills
  • ability to work collaboratively in a team environment
  • flexible availability including weekends and holidays

Job Qualifications

  • passionate about the products served
  • positive and can-do attitude
  • enjoy working with people
  • listen to people and enjoy solving problems
  • make correct recommendations for handcrafted beverages and food items that satisfy the customer
  • well-organized, efficient, and able to multi-task
  • can clearly and respectfully communicate and express oneself

Job Duties

  • work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
  • deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach
  • make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
  • ensure that the café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
  • take pride in the café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
  • execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
  • protect company assets by adhering to all processes and working efficiently to control waste and shrink
  • recognize and offer to help both customers and employees with urgency and care

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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