Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Flexible spending account
Employee assistance program
Job Description
The role of the Barista at Barnes & Noble is pivotal in enhancing the customer experience through the art of handcrafted beverages and exceptional service. A Barista at Barnes & Noble is entrusted with the responsibility of delighting customers by expertly preparing coffee and other specialty drinks while also baking cookies and managing the café environment to the highest standards. This position is ideal for individuals passionate about coffee culture, who enjoy engaging with people and possess a keen attention to detail. Baristas work collaboratively within a cluster structure that supports multiple store locations, fostering teamwork and a shared commitment... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or food and beverage role preferred
- Ability to stand for extended periods and perform physical tasks required
- Strong interpersonal and communication skills
- Basic knowledge of coffee preparation techniques
- Ability to multitask in a fast-paced environment
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Passionate about the products we serve
- Positive and can-do attitude
- Enjoy working with people
- Listen to people and enjoy solving problems
- Make correct recommendations for handcrafted beverages and food items
- Well-organized, efficient and able to multi-task
- Can clearly and respectfully communicate and express oneself
- Exhibit initiative and support company goals and initiatives
- Flexible and able to adapt to an ever-changing environment
Job Duties
- Work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with tailored order creating approach
- Make relevant beverage and food recommendations ensuring an engaging experience
- Ensure that the café is welcoming by stocking bake case and neatly displayed merchandise
- Maintain a clean and tidy environment prioritizing all aspects of customer experience
- Execute operational standards correctly, timely and in accordance with café standards, safety and health codes
- Protect company assets by adhering to processes and controlling waste and shrink
- Recognize and offer help to customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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