Job Overview
Compensation
Type:
Hourly
Rate:
Exact $13.00
Benefits
sick pay
employee discount
vacation
Personal Days
company holidays
401(k)
health benefits
Disability insurance
Life insurance
Transit Benefits
Tuition Reimbursement
Job Description
Barnes & Noble Booksellers, Inc. is a well-established company recognized nationwide as a premier destination for books, magazines, educational materials, gifts, and coffee. Founded in 1917, Barnes & Noble has grown into a household name celebrated for its commitment to fostering a love of reading and providing an exceptional retail experience. As a leading bookstore chain, it offers a unique blend of retail and cultural ambiance that appeals to bibliophiles, students, families, and casual customers alike. The company operates multiple locations across the United States and is committed to maintaining an inclusive and welcoming environment for both customers and employees.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food and beverage preferred
- Ability to stand for extended periods and perform physical tasks such as lifting and bending
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Demonstrated passion for coffee and customer satisfaction
- Ability to follow health and safety regulations and maintain cleanliness in the café
Job Qualifications
- Passionate about the products we serve
- Positive and can-do attitude
- Enjoy working with people
- Listen to people and enjoy solving problems
- Make correct recommendations for handcrafted beverages and food items that satisfy the customer
- Well-organized, efficient, and able to multi-task
- Can clearly and respectfully communicate and express oneself
Job Duties
- Work on the café floor which requires physical activity i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with the ability to engage, build rapport, listen, and provide friendly, fast service through a tailored order creating approach
- Make relevant beverage and food recommendations ensuring an engaging experience with customers that connects them with the right products to meet their needs
- Ensure that the café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- Take pride in the café and place a priority on ensuring a clean and tidy environment, knowing that cleanliness encompasses all aspects of the customer experience
- Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer to help both customers and employees with urgency and care
Job Location
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