Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement plan options
flexible scheduling
Professional development opportunities

Job Description

Barnes & Noble is a renowned bookseller and a celebrated name in the retail bookstore industry, combining a rich literary tradition with a commitment to providing an exceptional retail experience. Founded with a mission to inspire readers and foster a love of books, Barnes & Noble operates extensive bookstores nationwide, each designed to be more than just a place to buy books — it is a community hub where people can explore, discover, and connect. The company is known for its unique combination of offering a wide selection of books along with a welcoming café environment that supports a laid-back,... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or café role preferred
  • Ability to stand for extended periods and perform physical tasks such as bending, lifting, and operating equipment
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced, team-oriented environment
  • Flexible availability including weekends and holidays
  • Commitment to maintaining cleanliness and safety standards

Job Qualifications

  • Passionate about the products we serve
  • Positive and can-do attitude
  • Enjoy working with people
  • Listen to people and enjoy solving problems
  • Make correct recommendations for handcrafted beverages and food items that satisfy the customer
  • Well-organized, efficient, and able to multi-task
  • Can clearly and respectfully communicate and express oneself

Job Duties

  • Work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines, and sales floor when needed
  • Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service through a tailored order creating approach
  • Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
  • Ensure that the café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
  • Take pride in the café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
  • Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
  • Protect company assets by adhering to all processes and working efficiently to control waste and shrink
  • Recognize and offer to help both customers and employees with urgency and care

Job Location

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