Follett Higher Ed Group, LLC logo

Barista (Part-time & Full-time)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts

Job Description

Follett Starbucks Cafe is a vibrant and welcoming coffee shop located within the bookstore environment, combining the unique ambiance of a retail setting with the rich, aromatic experience of a professionally managed café. Operating under the iconic Starbucks brand, the cafe offers customers a diverse selection of quality coffee beverages, whole bean products, and freshly prepared food items. Follett Starbucks Cafe is dedicated to delivering legendary customer service while maintaining a culture that embodies integrity, honesty, and a strong mission-centered approach.

The Barista role at Follett Starbucks Cafe is designed for those who are passionate about coffee and enthusiastic about creating memorable customer experiences. Baristas are responsible for crafting high-quality beverages according to specific recipe and presentation standards, ensuring that each cup serves as a testament to the brand's commitment to excellence. This position also demands a proactive approach to customer interaction — from greeting and building relationships to anticipating needs and responding promptly to any concerns or requests. The Barista must flourish in a team environment, working collaboratively to maintain a positive and efficient store atmosphere, especially during periods of high volume.

In addition to providing outstanding service, the Barista is accountable for maintaining a clean, organized, and sanitary work environment, adhering strictly to health, safety, and sanitation guidelines, which are critical to the cafe's operations. The role requires an individual who possesses strong attention to detail in handling transactions and product stocking, who can lift and carry merchandise to support inventory management, and who demonstrates reliability through regular and punctual attendance.

This full-time or part-time role offers flexibility in scheduling, including evening and weekend shifts, making it an ideal opportunity for those seeking to join a well-established coffee house within a dynamic setting. The position offers the chance to develop skills in coffee preparation, customer service excellence, and teamwork, while contributing to a unique and inviting café experience. With an emphasis on safety, quality, and consistency, the Barista at Follett Starbucks Cafe not only supports day-to-day operations but also helps foster the culture and values that make Starbucks a beloved brand globally. Whether you are an experienced barista or looking to build your skills in the coffee service industry, this role offers a rewarding platform for professional growth and customer engagement.

Job Requirements

  • 1+ years previous barista or food service experience required
  • high school degree or equivalent
  • ability to stand for two or more hours at any time
  • ability to safely operate coffee equipment
  • previous coffee shop or café environment experience preferred
  • detail-oriented in performing accurate transactions
  • self-motivated and able to multitask with minimal supervision
  • proactive in meeting customer needs
  • effective work methods and meets commitments
  • effective communication skills
  • computer literacy desired
  • willingness to work flexible schedule including evenings and weekends
  • ability to sit, stand, walk, climb, kneel, and bend

Job Qualifications

  • High school degree or equivalent
  • 1+ years previous barista or food service experience
  • effective communication skills that are clear, concise and positive
  • computer literacy desired
  • detail-oriented in performing accurate transactions
  • self-motivated and able to multitask with minimal supervision
  • proactive in meeting internal and external customer needs
  • effective work methods and consistently meets commitments

Job Duties

  • Prepares quality beverages, whole bean, and food products consistently by adhering to recipe and presentation standards
  • follows health, safety and sanitation guidelines for all products
  • acts with integrity and knowledge to promote the culture and mission of Follett Starbucks Cafe
  • maintains a calm demeanor during high volume periods to keep the store operating to standard
  • anticipates customer and store needs by evaluating environment and customers
  • communicates information to manager to enable team response for quality customer environment
  • maintains regular and punctual attendance
  • follows Starbucks operational policies and procedures including safety and security
  • delivers legendary customer service by building relationships and acting with a customer-first attitude
  • discovers and responds to customer needs timely
  • stocks products and organizes books and merchandise
  • lifts and carries boxes, books, and other merchandise

Job Criteria

Experience

Mid Level (3-7 years)


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