Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $26,815.22 - $35,760.20
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training opportunities
Team-oriented work environment
Career growth potential
Job Description
Follett Starbucks Cafe combines the renowned global standards and quality of Starbucks with the vibrant atmosphere of a bookstore setting. Follett, known widely for its dedication to educational resources and exceptional customer experiences, extends its passion to create a cozy, engaging cafe space where customers can enjoy their favorite Starbucks beverages while browsing or studying. This environment not only serves as a hub for coffee enthusiasts but also attracts students, faculty, and visitors seeking a comfortable and welcoming space to relax or work. As a part of the broader Follett family, the cafe adheres to values of integrity, quality, and... Show More
Job Requirements
- 1+ years previous barista or food service experience required
- High school degree or equivalent
- Ability to stand for up to two or more hours at any given time
- Ability to safely operate coffee equipment as necessary
- Previous experience in a coffee shop, café environment preferred
- Detail-orientation in performing accurate transactions
- Self-motivated and multi-tasks with minimal supervision
- Proactively meets both internal and external customer needs
- Effective work methods and consistently meets commitments
- Effective communication skills
- Computer literacy desired
- Willingness to work a flexible schedule including evening and weekend hours
- Ability to sit, stand, walk, climb, kneel and bend
Job Qualifications
- High school degree or equivalent
- 1+ years previous barista or food service experience
- Effective communication skills including clear, concise, and positive interactions
- Self-motivated and able to multi-task with minimal supervision
- Detail-oriented in performing accurate transactions
- Computer literacy desired
- Willingness to work a flexible schedule including evening and weekend hours
Job Duties
- Prepares quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follow health, safety, and sanitation guidelines for all products
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Follett Starbucks Cafe
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example for the shift team
- Anticipate customer and store needs by constantly evaluating environment and customers for cues
- Communicate information to manager so that the team can respond as necessary to create a quality customer environment during each shift
- Maintain regular and punctual attendance
- Follow Starbucks operational policies and procedures, including safety and security, to ensure the safety of all partners during each shift
- Deliver legendary customer service to all customers by acting with a customer comes first attitude by building relationships and connecting with the customer
- Discover and respond to customer needs in a timely manner
- Stock products and maintain shelves/stock
- Organize and arrange books and merchandise as appropriate
- Lift and carry boxes, books, and other merchandise
Job Location
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